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The location was a very short walk to all the Broadway theatres which was the main reason for our visit! The staff was very friendly and accommodating and even allowed us to Check in a couple hours[More] early since our room was ready.[Less]
The staff at the front desk were so helpful and all the staff, in general, were very polite, helpful, and made myself and my granddaughter feel very comfortable, safe, and welcomed.[Less]
Wonderful staff and clean rooms
It's not a fancy place but for me it's about the people and the room I'm staying in. Everyone was helpful and friendly and the room was always in good condition.[Less]
loved everything about it. great hotel and wonderful staff there to help you. Close to subway and train station so that was a blessing. Would surley stay there again.[Less]
All that you need for a hotel in a super big city!
Location is great. Staff is friendly, helpful and courteous. The hotel is clean and the free wifi works very well. Breakfast is the standard HI Express type; no complaints. There are snacks and[More] beverages available in the breakfast room in the evenings. A microwave oven is also there for your use.
Will definitely recommend this hotel and will return if I do go to NY city again.[Less]
Over all great place to stay Transportation half a block either way can't ask for more.[Less]
Good base to start our day from
was relatively close to most things we wanted to see and do in New York.
There were issues regarding breakfast but the staff dealt with this as best they could. However there was not 1 day out of 7[More] that they got the breakfast order correct. I would therefore recommend that the hotel distance itself from the outside caterers as they caused me endless frustration and stress. As a diabetic it is important to me to have access to food first thing in the morning and on checking in I was advised there were no facilities on site to provide this. On my booking form it clearly stated breakfast was included. I found this frustrating especially after a long day travelling to New York. Please do not offer something that you do not provide or supply!!![Less]
Once again an excellent stay
My family has been visiting this location for business and leisure since 2011 at least twice a year.
The staff is excellent and we recognize so many faces each time we return and they remember us.[More] It feels like family when we are there.
Elevators are fast, rooms have the added benefit of a kitchen (for all those wonderful NYC leftovers from their gigantic portions) and the laundry service is so good.[Less]
price in accordance to what offer
In general is a hotel tha can use to have good resting after a busy day in NYC. Notihing exeptional to do in the hotel.[Less]