When traveling to New York City, Crowne Plaza Hotels & Resorts is your partner for a successful trip. Our focus is making your stay a success with premium accomodations, efficient business services, and great meal options that keep you productive, connected, rested and restored.
Crowne Plaza's New York City hotels are designed to help you work, rest and restore. Our people will tap into all of our resources to support your success, whatever your business or personal needs.
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Very good stay and value for money. Housekeeping could be a little better. Great location for Washington Heights NYC.[Less]
Great location to NYC and highways
By Timmy A
The staff were very nice a courteous. The room was comfortable enough considering the value and price guarantee as an IGH member compared to other similar hotels in the area.
Location is very[More] convenient to NYC.
The cons are that the hotel is extremely dated which is evident in the hallways and common areas. I mean the lobby has mirrored walls, lots of mirror everywhere.
The elevators at the lobby are extremely slow and since they're also shared by maintenance and housekeeping - getting up and down takes quite a while.
Overall given the location, price and staff I wouldn't hesitate to stay again but definitely needs some updating.[Less]
Excellent customer service starting with the front desk. Staff made you feel welcome the minute you walked through the hotel doors! Extra thanks to Jose (front desk) for showing great[More] professionalism and courtesy upon arrival![Less]
Very comfy hotel,
great gym facititys
wel located in time square[Less]
Excellent location near Times Square. Parking across the street is efficient and very convenient. If you are looking for a quiet hotel right off Times Square for your family trip, this one is[More] perfect. Central park is a short walk away as well.[Less]
Location, Location, Location!
A perfect location for attending the theater or working in the theater business![Less]
A great place to stay for the night
Super friendly staff.
I was traveling solo with an 8 month old infant. The staff went above and beyond to help me when they could. One person helped me push the luggage cart down the hall, when he[More] saw me struggling to push it while carrying the baby. The dining room staff was helpful in the morning, getting me a high chair and making sure I was able to get what I needed. I do wish the front desk was able to give me change for my $20 bill. I wasn't able to tip anyone for their awesome service.[Less]
Great staff clean room
Layout of the hotel is only downside. Staff was great and rooms were clean and comfortable. Great location for my purposes.[Less]
Good stay for the price
Clean hotel, good location, free parking in NYC, Complimentary breakfast, friendly staff. Only issue was a small bedroom and bathroom.[Less]