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The stays was comfortable and the front desk/breakfoast service were execellent.[Less]
Decent hotel with nice rooms and friendly staff. Breakfast was free for IHG members but otherwise costs $12. This breakfast appeared identical to what is offered for free to all customers in holiday[More] inn express.[Less]
Hotel was nice. Pool was clean and rooms were well situated in a pleasant wooded area. The ambiance was very relaxing.[Less]
buidling, internal condition
I found some areas in the hotel needed paint, and repair.
the breakfast room could be better, and the buffet definitely could have better selections.
Overall, I did enjoy my stay.
Overnight stay for a Wedding
The bride and groom reserved a block of rooms for there guests at this hotel and I was thrilled with the service they provided!
Everything from check-in to check-out was wonderful! The rooms were[More] very clean and up to date. The staff was very accommodating and friendly!
The bar we had the "after party" was very nice and the staff was super friendly![Less]
Amazing Customer Service
Everything about my stay here was above my expectations. The only thing I noticed is that the hotel itself seemed slightly dated. They did have some room repairs/remodeling going on and here was some[More] noise with that but otherwise a great stay.[Less]
Everything was very good until our last night when a wedding reception was taking place on the first floor. We were staying on the second floor. The noise level was so loud and lasted until 2am. We[More] contacted the front desk because we could not even tell where the noise was coming from. It sounded like it could have been in the next room it was so loud. We were exhausted. We had to get up and drive a long distance the next morning. Very disappointed. If it was not for that horrible night I would have given the hotel a very high rating. It was clean and the room was nice.[Less]
This is not specific to just the Bensalem location. The hard pillow is just as soft as the soft pillow.. Very uncomfortable. Also, as mentioned earlier the air conditioner was very noisy[Less]
Great Staff and great location
The staff were excellent and caring. My daughter left her tablet in the room, and the maintenance crew recovered it within minutes.
The hotel is located 12 miles north of central City[More] Philadelphia, and very easy to travel on I-95 into and out of the city (except for construction!).[Less]