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Overall nice hotel but it's a little dated. Close to good restaurants and shopping.[Less]
Best Bang for the Buck Out There
For the value you get at this hotel it cannot be beat by any of the other major brands. The beds are the most comfortable I've slept on in any hotel. Highly reccommend this hotel for the value it[More] provides. Clean, comfortable and modern. Great free breakfast and high speed internet. Pool is small but sufficient for a quick swim and a jacuzzi as well. A really nice property in a great and convenient location. Highly recommended!!![Less]
The staff was very helpful and nice. The room was clean and comfortable. Breakfast was great.[Less]
Friendly and Convenient
The staff was very friendly and helpful. The location was in the center of all the action. Able to get where I needed to go quickly. Enjoyed my stay.[Less]
Very clean and comfortable. Love it
Every thing was perfect every time ill go to reading PA ill.stay at candlewood suites i like it so much thank you to the staff...[Less]
Hotel was great. The girls working were really great .[Less]
Convenient and Clean
Great place to stay while my husband was having surgery next door. I felt comfortable and safe the time I was there.[Less]
Not very accommodating to the needs of the disabled
Very clean and very reasonable pricing of rooms-unreasonably hard to get early check in for very disabled wheelchair bound guest though
Only wanted one hour earlier check-in but the receptionist[More] who answered the phone was not responsive to my needs and not helpful at all -only when I called backl later and asked for manager did she cooperate a bit-but I think it was unprofessional for me to be on hold for five minutes and then manager not get on phone but rather the representative got back on phone and said she spoke to manager who says one hour early is the best he can do -hey this wasn't a buying a new car deal ---we were dealing with a person disabled st birth and a senior citizen who needed a minor accommodation
The checkout time is way too early-11am and check-in way too late-3pm so four hours is a long time to clean rooms -all I wanted was one earlier hour 2pm which still gave the staff three hours to clean room and I don't know why the female representative could not accommodate me easily, nor do I understand the manager not taking my call or the tone of the comment it's the best he can do
I would think your hotel would be more accommodating of people with disabilities -[Less]
Everything you expect from a Holiday Inn Express
Very clean, great amenities, with professional, courteous and friendly staff. Wish the pricing was a little better, but, given the circumstances, I got a great night's sleep before having my surgery[More] across the street.[Less]