We arrived early in the morning and wanted to check in since we were going to be late returning from our trip to visit some friends. We just expected to be told our room would be ready later, but at
least that would be out of the way.
The staff was very nice and allowed us to check in (they had an empty room of our type) earlier then normal time. This allowed us to dump our luggage and stuff instead of having to leave it in the car during our visit.
We arrived back after midnight and so did not have to check in at that time.
In the morning we ate breakfast, which has gluten free items if you ask for them. There were egg white veggie omelets and turkey sausage patties among other things. After breakfast we took the shuttle to the airport. Room checkout was easy and correct with our bill under the door when we woke up.
The shuttle driver asked if we were in a rush since he could drop some people off at another building. We were not and so we were dropped off second, but in plenty of time and without fuss.
Room was clean, easy to adjust room temp. Shower had plenty of hot water despite being on an upper floor. The windows could open which you don't find in many hotels, so we could get some outside air into the room. The internet seemed responsive and easy to connect with, but we did not stress it to hard.
Overall a very pleasant experience with the staff accommodating us in unexpected ways. [Less]