Everything was perfect in the end.
Needless to say, Intercontinental Danang is one of the greatest resorts in the world.
The interior of every space is perfect and in harmony with nature and tradition.
In fact, there was some
inconvenience during the stay because of some staff’s mistakes.
I was so disappointed that I decided not to visit again.
However, The club manager, Ha Le, gave a perfect response.
Rather than the merit of the compensation, her heartfelt apology dispelled all my anger.
She was not only professional, but also warm, and was really trying to understand customer’s feelings.
Thanks to her, I had a wonderful and happy moments after that.
She turned my worst memories into best ones.
Now I really want to visit the place again and will definitely visit again. [Less]