We stayed here for 6 nights in February to start a trip in Vietnam.
We have Royal Ambassador status with InterCon, and felt that this was absolutely recognised and extremely well catered for at
the hotel - our stay here was perfect from arrival until departure.
The location, property, and most of all, the staff are fantastic at this hotel. We were greeted upon arrival by Erik, who could not have been more helpful and genuinely welcoming throughout our stay - and this trait was clearly shared by all other staff that we spoke with during our stay.
In such a busy city, the hotel has a really special location out on the lake - this helps to provide a sanctuary from the noise and busyness of the centre, which was always welcoming to return to. This also made for beautiful outlooks from the main breakfast area, the rooms, and the excellent Club Lounge.
The Club Lounge here is also exceptional - all staff here could not have been more helpful, kind and enjoyable to speak to. The quality and variety of food and drink served was also excellent, with a real effort made to offer local options which were delicious.
We would definitely come back and stay here again in future - so easy to recommend :) [Less]