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宾客评论

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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
77%
推荐此酒店

整体体验

3.9

基于 1817 评论
77%
推荐此酒店

Ratings Breakdown

1817评论

  • 5 星级
    875
  • 4 星级
    421
  • 3 星级
    206
  • 2 星级
    177
  • 1 星级
    138

Great Place

By

2019 十一月 15

Great location and the people are wonderful.
Been here several times and always wish I had more time to stay.

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Fun mini vacation

By

2019 十一月 14

platinumelite

Nice friendly staff. Clean and neat. The lounge was a great place to rest and refresh.

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Rude staff and terrible food service

By

2019 十一月 14

They asked all sorts of inappropriate questions about my service dog. Such as certification and shot records. There is no certification for service dogs in the United States. You can ask me if it is a service dog and what tasks he performs. Emotional support is NOT a task. Then the lady at the desk argued with me as I tried to educate her. Also ordered room service, most food was unavailable and then it took two hours to get our food. Breakfast in the morning wasn’t any better.

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A stay

By

2019 十一月 14

Overall excellent w/ the exception of poor breakfast waitstaff attentiveness. The bathrooms are small but accommodating.

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Poor Experience

By

2019 十一月 11

club

Great location and friendly staff but I found the rooms to be very old and in need of updating. The furniture was worn, the WiFi did not reach my room and the TV in the bedroom did not function. My biggest concern however was the cleanliness of the room. I found hair in the shower and a dirty shirt hanging on the back of the bathroom door.

I brought this up to the front desk upon checkout but no one reached out to follow up. Very disappointing. I do not recommend this property and will not be staying at any IHG property in the future.

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Nice not great

By

2019 十一月 11

No microwave in the room is rather disappointing. Pillows were uncomfortable, bring your own! I was there for business and my third day lasted longer than expected. No grace on the extra $15 for parking. So to get a full reimbursement I had to leave the meeting move my car to a $7.00 lot, I’m not sure paying me to move a car for an $8.00 savings made any sense!! Also, I haven’t been to downtown Detroit in years. It looks great with lots of terrific restaurants, stores and apartments under construction. Looking a little like Chicago without crowds of people.

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Great Stay

By

2019 十一月 09

platinumelite

Had a great stay while in the Detroit Area. Recommended property being very clean, prompt staff and easy check in. Valet parking was not aware that I had pre-purchased my parking but cleared it up upon checkout.

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Loved the room here

By

2019 十一月 07

club

This hotel was located right in the heart of Detroit near all the attractions, restaurants, etc. Space was clean. Room was spacious, great views, very comfortable. Really liked the modern feel of it. As far as dining, the food was really good, but pricy. Honestly felt like the bar and breakfast area was outdated and a missed opportunity for the hotel given the great location. If they put a well run updated restaurant in the hotel it would improve the experience.

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Location! Great for a conference or game!

By

2019 十一月 06

club

Great location downtown. Easy to reach most anything by foot or quick uber. Room TVs are small and overnight parking is a little high...but I'm sure in line with the rest of the city. Nice staff, and food and drinks on site. Great place. Great views

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1 night guest

By

2019 十一月 06

club

Better values available elsewhere. Kind of rundown building. Bar

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All was great except housekeeping

By

2019 十一月 06

club

Stayed for Youmacon, which I will probably do again, and almost everything was great but I am very mad at housekeeping since they threw away the box for one of my figures.

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Great location - good histroy

By

2019 十一月 06

platinumelite

Highly recommend - worth the couple extra dollars. Looking forward to coming back.

Detroit is back.

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