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宾客评论

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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
76%
推荐此酒店

整体体验

3.9

基于 1876 评论
76%
推荐此酒店

Ratings Breakdown

1876评论

  • 5 星级
    952
  • 4 星级
    371
  • 3 星级
    200
  • 2 星级
    182
  • 1 星级
    171

Excellent Customer Care

By

2019 十一月 19

Thank you for going above and beyond to make us feel welcomed and a part of your family. God Bless!

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Worst Hotel Stay

By

2019 十一月 19

platinumelite

The beds and pillows were lumpy. The restaurant was overpriced and food was not good. I would recommend Mcdonalds down the street instead. The waiter was professional and did his best. The towels were old and dingy, I called for new towels and was sent the same type of dingy towels.

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Dirty mattresses

By

2019 十一月 18

The room was dirty as well as the sleeping mattress

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excellent bed

By

2019 十一月 17

a little noisy but excellent nights sleep. Awkward entrance

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My stay

By

2019 十一月 16

I had a great stay. Everything was very nice and the people were courteous

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Always Comfortable

By

2019 十一月 15

This location always makes you feel at home. The rooms are large and comfortable.

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An exquisite place to stay

By

2019 十一月 15

I often travel to Houston for medical reasons. I have been staying at this hotel for years. I highly recommended it, as it is safe, extremely accommodating, and incredibly comfortable.

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One happy and restested person

By

2019 十一月 11

I stayed at the Crowne for work reason in early November 2019. While staying there, my Mother in Law also had a medical procedure done at a near by hospital. She had complications and had to stay two extra nights. I needed a room for my Father in Law to stay in since they did not expect my mother in law to spend two extra nights. The staff a the Crowne both nights were able to get me another room right next to the one that I was staying in, so that I could keep an eye on my Father in Law. This made things so much easier on myself as well as my family. They were all friendly and very helpful., especially Angelica at the front desk. I will continue to give my patronage to the Crowne as well as other IHG member hotels.
Thank you again for all of your support to me and my family.

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Vicki Wilson

By

2019 十一月 10

Great accommodations!! I began staying here almost 4 years ago! It is very convenient to the medical centers snd hospital that I use! Shuttle service is great! Restaurant personnel is very courteous, especially Ms Amanda!!

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Crown plaza near NRG

By

2019 十一月 07

club

After midnight I could not drinking water anywhere. I went to lobby and ask for water or if there was any vending and she said no not till the morning. Something as simple as water could not be found.
Dinner was also a problem, we ordered a bottle of wine and they conveniently couldn’t find the key however they could serve small portion of single wine.
Everything else was comfortable.
Fix that and I will return.

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Worse Experience yet

By

2019 十一月 05

club

I think that the hotel try to modernize it but did not calculate properly the measurements or the lot there was a lot wrong with the room heat didn’t work shower is horrible and the list goes on and on

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Medical Travel

By

2019 十月 29

Overall our stay was excellent. Actually, based on our experience we made additional reservations for follow-on weeks. The staff made every effort to attend to our needs. Issues brought to the attention of the staff were addressed promptly. The shuttle driver (Lewis) is superb. As 25 plus years U.S. Army Veterans, Lewis is an excellent employee. We were thoroughly satisfied! Thank you team!

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