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宾客评论

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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
88%
推荐此酒店

整体体验

4.3

基于 1969 评论
88%
推荐此酒店

Ratings Breakdown

1969评论

  • 5 星级
    1168
  • 4 星级
    483
  • 3 星级
    175
  • 2 星级
    89
  • 1 星级
    54

Lovely hotel, great location

By

2020 十月 21

club

Recently enjoyed a stay at the Crowne Plaza HV... great central location, only minutes to other area attractions and venues. Suite was clean and comfortable, hotel facilities and restaurant were excellent.

Staff friendly and very helpful.

Highly recommended

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Best hoilday ever

By

2020 十月 20

club

We stayed at the Crowne Plaza hunter valley.
If I could give you more then 5 stars I would it was honestly the best hoilday I have ever been on, from day one to the final day the staff where so friendly and welcoming, the breakfast package was absolutely amazing. The rooms where very comfortable amazing views of the pool and it was so clean. The location was also perfect for us everything around the hunter that we wanted to do was very close to the hotel we will definitely be back and recommend everyone to stay at the Crowne Plaza

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weekend away

By

2020 十月 20

During booking, the amount shown is different when you complete the booking. It showed australian currency to start then showed US currency when completed.This is very confusing and not so good marketing.

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Disappointing service

By

2020 十月 19

Food was great, accommodation was good although meant to have king bed & had 2 double beds instead?
Had a LOT of trouble when booking as reception wouldn’t answer & when they did I’d get transferred and phone would ring out. Same problem when we were there. We were shown villa on map, drove there then realised we were not given the room number. No answer on phone so had to drive back, only to find the wrong villa was circled anyway. Couldn’t make use of the spa option in the package despite booking weeks ahead. Had to leave early and go elsewhere for a massage. Staff very friendly though. Just need more on reception.

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Great location

By

2020 十月 19

Amazing location
Great hotel facilities

Kitchens shelves were dirty and dust
Not enough hangers in each bedroom
Took long time to contact the concierge

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Great night away

By

2020 十月 18

Fantastic place to stay. Wished the carpark wasn’t so far from the rooms and or assistance was provided to carry our luggage to the room.

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Late access to room and no pool access.

By

2020 十月 15

club

We had to wait 2 hours to get into our room and also had no access to the pool during our stay. We understand this is because of Covid but doesn’t help us feel any better when we have paid top dollar for our stay.

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Overall good experience

By

2020 十月 15

Was good overall considering the effect Covid 19 has had.

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A Fabulous Value Getaway

By

2020 十月 11

club

My wife and I, some of our family and friends were so fortunate to secure a deal through Hello World staying for 2 nights at The Crowne Plaza Hunter Valley including 2 nights acc, breakfast daily, aromatherapy massages, half day wine tour, wine on arrival.
It was a STELLAR package!!!!!!
Absolutely EVERYTHING was magic!
The rooms were very well appointed, clean and comfortable. The breakfast was DELICIOUS! So many scrumptious choices. The staff were exceptionally professional and helpful. My wife left her prescription sunglasses on our wine tour bus and the next day the Crowne Plaza staff (Brent) went above and beyond to have them located and returned to me prior to our departure. This was excellent service and so greatly appreciated.
We will most definitely keep our ears and eyes open for all future deals to The Crowne Plaza Hunter Valley! Thank you for the magical getaway!!!!!

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Great!

By

2020 十月 11

Extremely friendly and helpful, A few things went wrong but the staff
Did all they could to soften promptly
Fab stay!

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Pleasant stay

By

2020 十月 11

club

Just spent 3 nights at the hotel during the school holidays so the hotel was packed with families. My friend and I enjoyed a large comfy room with two beds and ample space.
Pool Covid attendants were very helpful in getting us into the pool for a dip.
Dinner at RedSalt was Fabulous! Much better than expected. Breakfast was generous with lots of choices.
Our only criticism is that the decor throughout is way too pedestrian. It just needs some more colour or oomph to create more atmosphere.

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Not up to standard

By

2020 十月 11

We have stayed at the Crowne Plaza 18 times over the past ten plus years. This was the most disappointing stay. The room we booked was excellent but house-keeping made the bed and changes the towels daily but failed to clean the floor. We had room service for dinner one evening and effectively received a kids size meal. Then charged for a holiday rate plus room delivery. Not the usual quality expected from the Crowne. Whilst we are experiencing different times with Covid the pool was only available for certain periods. I only do a few laps in the pool and request an early morning swim. This was not made available and I had to contend with swimming around other guests and their children playing in the pool. Why ask for suggestions when you don't listen?

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