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宾客评论

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评论
宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
89%
推荐此酒店

整体体验

4.5

基于 1568 评论
89%
推荐此酒店

Ratings Breakdown

1568评论

  • 5 星级
    1144
  • 4 星级
    210
  • 3 星级
    82
  • 2 星级
    71
  • 1 星级
    61

Great hotel

By

2020 三月 31

Location is awesome. Has a fun vibe. I liked that it isn’t a huge hotel, felt more private. Balcony and rooftop terrace were amazing!! Note that the Roman fun needs to be filled by hotel staff so you have to call, but they came right away to fill it. Room was nice and clean. Pool area nice. Restaurant and bar were nice. Everything you need in walking distance!!

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Amazing

By

2020 三月 31

Excellent stay, I would stay again!! Across the street from the beach!

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Great staff

By

2020 三月 20

platinumelite

I first visited the Z ocean in October of 18 been back five times every since a pleasant hotel with a great staff and lovely rooms I really enjoyed the rooftop very peaceful an relaxing experience

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Dirty Room, no hot water, balcony hot tub did not work!

By

2020 三月 19

I was very excited to stay here and quickly became very disappointed with the cleanliness of the room. A pandemic outbreak and the every door knob felt sticky and dirty! I had to go buy my own bleach to wipe down everything because it was so bad even after housekeeping came in to clean upon request. Not to mention house keeping did not respond to my first request and two hours later had to request again before someone finally came to help. Then microwave was broken, hot tub would not heat, and then no hot water to shower! I spent hours having people in my room and then had to change rooms! Took the majority of my day wasted on nonsense. So not impressed!!

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Pathetic

By

2020 三月 11

Our stay was horrible. We were celebrating our first year anniversary and was completely disappointed. Our spa was dirty. The water in the spa was not hot. Our shower water temperature was 80 degrees and our shower was severely clogged. We had a " engineer" In and out our room with plumbing equipment plunging and snaking our shower. We were further disrupted by a ladder and open panels in the bathroom ceiling to adjust shower temperature. He did the best he could and the water was warm at best. It totally destroyed the ambiance and romantic setting of our anniversary. I've never experienced anything this sad. O... and the fire alarm went off. Our weekend was ruined by the Z Hotels futility. We expected better from Crowne Plaza.

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The Z in South Beach is the place to be

By

2020 三月 10

club

The Z in South Beach is the place to be. The hotel is perfectly located in the middle of the beach, nightlife, and dining scene. The rooms are spacious, well-maintained with a somewhat of a hip vibe. Look for an oceanfront room in the penthouse section for the best value. Some of these include a hot tub. It is my favorite place to stay in South Beach!

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リゾート感がある気楽なホテル

By

2020 三月 09

platinumelite

フロントスタッフは皆さんフレンドリーでノリがいいです。
部屋のランクもペントハウスにしてくださり、優雅な時間を過ごせました。
ルーフテラスでのひとときは格別です。
プールも短時間ですが楽しめました。
バーも適度に放っておいてくれるのでいいですよ。
海にも近くお店も近所にたくさんあるので便利です。

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Short enjoyable stay at South Beach

By

2020 三月 05

club

Meet expectations and some I did not expect. Will stay again.

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Great location and comfortable bed

By

2020 三月 02

club

This hotel was pretty clean, beds were extremely comfortable, spa tub with roof access was the best part - however we did have a few problems with the heater in the spa tub. Bathrooms were excellent with rain shower and 4 wall spouts. Abundant hot water in shower

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Jim

By

2020 二月 24

platinumelite

Hotel has a Great Location. Great Beach Service w Chairs and Umbrella Included

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Nice!

By

2020 二月 24

platinumelite

Great hotel front desk could be a little bit more accommodating

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A Disappointing IHG Property

By

2020 二月 24

I am sad to say I was nothing if generally disappointed with my stay. I was not greeted as an IHG member (Spire Elite), the staff member seemed more interested in the computer and took a noticeable amount of time to greet me. I specifically requested the room be ready for an early check-in only to not only find that they did not even attempt to fulfill my request, but that the room would not be ready until 4PM. I also requested the front desk make a note that I would need a late check-out but was informed I would have to call the desk in the morning. I inquiries that since I was presently at the front desk and directly speaking to someone if they could make a note and the man curtly informed me he could not. Seems odd that the hotel has no mechanism to pass this information.

Overall ambiance and vibe was highly disappointing as well and not worthy of blowing a vacation on.This hotel lacks character and is in no way a luxury or high end property. I would strongly advise against staying here unless the location is a major driver in your decision. It is squarely in the middle of South Beach and walking distance to Lincoln Road, the beach, Espanola Way and a bunch of other fun places. I was looking forward to my staycation on the beach and decided to give the Crowne/Z Plaza a try instead of going with Kimpton as I usually do when traveling for pleasure but I will not be making this mistake again.

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