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宾客评论

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评论
宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
77%
推荐此酒店

整体体验

4

基于 2427 评论
77%
推荐此酒店

Ratings Breakdown

2427评论

  • 5 星级
    1195
  • 4 星级
    560
  • 3 星级
    291
  • 2 星级
    209
  • 1 星级
    172

Good Hotel, Fair price

By

2021 九月 17

The best thing about the Crown Plaza is location. I love Clifton Hill, I stayed at hotels closer to the Horseshoe falls I believe the view better at this location.

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Crowne Plaza - beautiful Fallsview

By

2021 九月 16

club

We went on Sep 11 to celebrate two birthdays. We did the winery tours Jackson-Triggs and Inniskillin. Was a great day. We had dinner at Prime Restaurant. (its pricey) but the food was great.

The hotel is so close to everything and so convenient.

Only downside is that when ever we tried to get ahold of anyone on the phone - front desk or room service. It just rang out no one answered. Might want to up the customer service on that end.

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Excellent

By

2021 九月 16

Most comfortable beds
Great food
Stunning views
Loved the balcony
So close to everything
Ease of parking
Helpful staff
Need microwaves in room though
Very clean

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its great

By

2021 九月 15

everything is just around the hotel . great service

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Not worth the price

By

2021 九月 14

The hotel has a great location, attached to many restaurants, shopping and attractions, the staff were all very helpful and very friendly. Hotel is beautiful and inviting. However we had booked a two queen bed room… the room it’s self was very clean, but super small. The beds were not actually a queen size bed. There’s no fridge or microwave which meant we couldn’t take our left over from our meals or have cold drinks in the room. Once we got our luggage in it was a squeeze to walk around in the room. I feel the price isn’t fair for the quality of the room.

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Comfortable bed and great service

By

2021 九月 14

platinumelite

Had a good time staying here. Only negative was the room had a strong unpleasant smell when you first entered, but otherwise we enjoyed it. Comfortable beds

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Nice view of falls

By

2021 九月 13

club

Potential to improve communication by providing detailed information about amenities for first time visiting guests would help them to enjoy their stay.

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Good enough for the night

By

2021 九月 13

club

Given that one can rarely get the home experience in a hotel, I will try to be fair.
Pros = Location...within short walking distance to all amenities,
great place for families but I found it less enjoyable for couples or profesionals ( I suggest upper floors for couples only), clean. More secure than other smaller hotels/motels.
Cons = The partial falls view room I was given was not like the one seen on the website. Unfortunatelly the full view or baclonies were all booked.
There were no fast USB charger for my 4 year old phones. 2 old USB2 in the whole room.
Saggy bed, firm on side saggy on the other.
Undisclosed LF

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Air conditioner was not working

By

2021 九月 10

had to change room 3 times. The room did not have falls view

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Enjoyable Stay

By

2021 九月 09

Enjoyed the stay, very quiet, good housekeeping, staff very helpful when questions asked, good location, if friends ask we will send them to your hotel.

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Crowne Plaza

By

2021 九月 09

The room was dirty, dirty towel on the floor upon arrival in the room, towels provided was old, torn, and has stains and dirt, coffee provided was expired. We tried calling the front desk but no one was answering. Not worth of what we paid for.

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Great view of the falls

By

2021 九月 07

This was a very nice hotel for a final summer trip. The view of the falls throughout the day were incredible. Had breakfast in the restaurant every morning

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