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Gästeberichte

Jeder Bericht und alle Bewertungen, die wir erhalten, werden überprüft. So stellen wir sicher, dass nur Berichte von Gästen veröffentlicht werden, die tatsächlich im Hotel übernachtet haben.

Bewertung
Gästeberichte
Jeder Bericht und alle Bewertungen, die wir erhalten, werden überprüft. So stellen wir sicher, dass nur Berichte von Gästen veröffentlicht werden, die tatsächlich im Hotel übernachtet haben.
77%
Dieses Hotel empfehlen

Gesamterlebnis

4

auf Basis von 2053 Bewertungen
77%
Dieses Hotel empfehlen

Ratings Breakdown

2053Bewertungen

  • 5 Sterne
    1007
  • 4 Sterne
    503
  • 3 Sterne
    214
  • 2 Sterne
    167
  • 1 Sterne
    162

Odd experience from a relatively good hotel

By

12. Januar 2022

I had booked two rooms with my account and reward points, one for myself and one for a family member. We were staying as a long, overnight layover at JFK.

Check in went fine, and they told us my family member would be upgraded to a better room. We go check the rooms out and while my room was perfectly fine, hers was very odd when we arrived. We entered the room, which smelled like cigarettes and bad air freshener. It was literally 82 degrees (set on the thermostat). All the lights were on before we got there, every single lamp. Every single drawer was open with contents out, for example the in-room water, tea, coffee, cups, everything was out and disorderly. It was like someone had already been in there, but was a little out of their mind and had messed up the room or was looking for something (but leaving the bed alone) and turned up the temperature for some reason? We went back to my room, which as I said was perfectly fine, and called the front desk to ask about it. We were told there would be a note put on the account so I wouldn't get charged for the cigarette smell. No mention of why the room would be like this, and no offer of fixing it or changing rooms. We were too tired from a long flight and she wanted to go to bed, so she didn't want me to try again to get it fixed. A very disappointing waste of 27,000 points (54,000 total for both our rooms).

I've been living in IHG hotels since 2019 as a traveling medical professional and I've stayed in a whole range of hotels and rooms. I don't expect silver platters and being waited on hand and foot, but I've never come across this bizarre situation. I'm not one to complain usually, but this was just weird. Also, I've never encountered staff unwilling to try to fix anything, just brushing off an issue stating I wouldn't be charged for someone else's cigarette smoke.

My review takes into account my experience and my family member's. My room was comfortable and clean enough for the one night stay, with a convenient airport shuttle to pick us up from our first flight and drop us off for our flights the next day.

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Crowne Plaza

By

19. Dezember 2021

Nice Cody hotel. Close to JFK with lots of amenities

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Downhill

By

16. Dezember 2021

Whenever I needed to stay close to JFK, this was my preferred hotel, but not any longer. The services here have gone downhill and not a comfortable stay anymore.

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Crown plaza

By

16. Dezember 2021

The hotel was not what I imagined from the pictures. Cost was too high for quality of the room. Food service restaurant was slow and food quality was poor

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Quick Stay for Airport Pick up

By

15. Dezember 2021

platinumelite

We stayed overnight since we were picking up my mom from the airport. We had a corner room with the great view of sunrise and sunset which we truly enjoyed. The room was clean and although the space was limited, it was efficient for our needs. Finding a parking space can be a challenge.

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One night stay

By

15. Dezember 2021

The room was a disappointment - supposed to be a "Junior suite" - it was nothing more than a slightly larger but wedge shaped room. The carpet (room 524) was badly patched and some of the renovation work was of poor quality.
Check in and airport shuttle worked well - bed was comfortable

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Crown Plaza me quedó debiendo

By

15. Dezember 2021

No nos fue muy bien en esta ocasión. Nos asignaron una habitación que no había sido aseada. Nos cambiaron a otra habitación a la que no le servía el teléfono y tuvimos que bajar a recepción para solicitar algunas cosas que necesitábamos.
Solicitamos transporte del aeropuerto al hotel dos veces y luego de 40 minutos nunca llegó.
El desayuno muy bueno.

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Comfortable Bed and Great Location

By

13. Dezember 2021

platinumelite

Clean and friendly Hotel great stay for weekend didn't feel like everyone was on top of you at the hotel. The hallways were quiet felt comfortable walking to and from room.

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Good location for JFK

By

12. Dezember 2021

Everything you need for a quick night stay near the airport, shuttle bus drivers were very helpful

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avoid

By

12. Dezember 2021

Rude staff, tired furnishings, terrible decor, complete lack of warmth

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Poor value for money

By

08. Dezember 2021

Did not enjoy this one night stay at crowne plaza jkf in queens. Room felt dirty, bar was miserable, no real food available, shuttle took forever to arrive…not a good experience after a long flight from europe.

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Room accessories

By

07. Dezember 2021

Check electrical items to ensure they are operable

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