Rated 3,8 out of 5 by 346
Rated 4,0 out of 5,0 by JEB17 Negative Customer Service
Postive Experience: Parking Valet, Restaurant Server, Bartender, and Housekeeping were Excellent.
Negative Experience: Front Desk at Check-In - (1) did not acknowledge Platinum status, (2) looked at my partner, then looked back at me and said "I see you have a king room reserved, would you prefer 2 double beds." REALLY!! In supposedly gay-friendly Key West that's the greeting we get on our 30th Anniversary.
Front Desk at Check out - no eye contact, did not ask if we enjoyed our stay.
2. März 2014
Rated 5,0 out of 5,0 by Close to retiring Better than Expected
I was a little worried after reading some of the reviews but fortunately we didn't experience any of the construction problems or other issues people were having. The staff was very pleasant, the room was very clean (it is small) the internet worked great, the pool was clean and warm and we took advantage of the outside pool bar. The motorcycle noise from Duval was a little loud at night.
Overall it was a great experience and I would stay there again on my next visit. Very convenient location to most of the activities in Key West.
1. März 2014
Rated 5,0 out of 5,0 by Bobby035 Great Time
Crown Plaza centrally located to all the Key West sights. Booked our 3 day visit prior to reading some reviews about construction issues/problems. But we experienced no problems. Work in the lobby had just been completed and moved to the room/area next to the lobby and was not an issue. Everyone extremely nice. Roof was best place (along with Mallory Square) to view the sunset. Pool and sun deck and pool bar a great place to relax after sightseeing. Will definitely return.
27. Februar 2014