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Gästeberichte

Jeder Bericht und alle Bewertungen, die wir erhalten, werden überprüft. So stellen wir sicher, dass nur Berichte von Gästen veröffentlicht werden, die tatsächlich im Hotel übernachtet haben.

Bewertung
Gästeberichte
Jeder Bericht und alle Bewertungen, die wir erhalten, werden überprüft. So stellen wir sicher, dass nur Berichte von Gästen veröffentlicht werden, die tatsächlich im Hotel übernachtet haben.
87%
Dieses Hotel empfehlen

Gesamterlebnis

4,2

auf Basis von 1347 Bewertungen
87%
Dieses Hotel empfehlen

Ratings Breakdown

1347Bewertungen

  • 5 Sterne
    721
  • 4 Sterne
    389
  • 3 Sterne
    119
  • 2 Sterne
    63
  • 1 Sterne
    55

Parking is a big issue and breakfast poorly organised

By

10. August 2020

Need to review parking as guests were very frustrated with nowhere to park due to local business using parking spaces allocated to hotel. Breakfast given in brown bags extremely basic and overpriced.

Suite was nice and staff were friendly but training is definately needed.

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Great service

By

09. August 2020

club

The staff made this a really great stay during difficult times.

Only shortfall, the bed was quite hard and lacked a mattress protector.

Any issues encountered were addressed quickly and nothing was too much bother.

Although a restricted menu, the food was very good and there was no need to leave the hotel.

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kingston

By

09. August 2020

platinumelite

very friendly staff who were keen to help. No problems with Covid, except that the hotel was very quiet.

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Great location and comfortable hotel

By

07. August 2020

platinumelite

Very good team and excellent quality of sleep in a comfortable bedroom

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excellent choice for overnight stopover

By

07. August 2020

club

made welcome late at night
parking outside
free wi-fi
comfy bed
no breakfast buffet available - only boxed breakfast - but shared where to get cooked breakfast opportunities

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Comfortable bed, river view not all that

By

05. August 2020

club

Hotel very comfy and staff very helpful. you can’t see much of the river in the river view, but hotel is nice and quiet and bed is comfy, curtains are good.

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Beautiful area to stay

By

02. August 2020

platinumelite

A relaxing view of the Thames and a quite place to relax after a long day

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Agnes

By

02. August 2020

club

Amazing hotel , customer service amazing . Best stay ever

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Nice hotel, parking is tricky

By

31. Juli 2020

platinumelite

the hotel was good, no issues with room or staff, however parking spaces were limited.

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Great hotel

By

31. Juli 2020

platinumelite

Great place to stay. Friendly staff clean and tidy.
Would recommend

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Riverside stay

By

31. Juli 2020

club

Upgraded to club room on arrival free of charge by a lovely efficient and helpful lady on reception.The room was first class clean modern and quiet.The staff in the restaurant were equally as helpful and efficient so overall a fantastic stay.

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great place to stay , Excellent location

By

30. Juli 2020

from the moment i arrived , the ladies in the reception were amazingly kind and helpful,and welcoming. my room was on second floor and perfect, supper clean , power shower,.
the best point , free parking and just 1 min walk to hotel even you can park in front of hotel for 30 min . Night team gentleman, so professional.
had issue with my room AC, but fixed in 5 min ,
thanks management receptionist housekeeping and maintenance

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