Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
81%
Recommander cet établissement
Impression générale
4
81%
Recommander cet établissement
Unusually unpleasant experience
ByJAB73
octobre 19, 2019
The CP Gatineau is an older property but convenient. Usually you are greeted professionally and knowledgeably, but this was not the case. It seems the staff were all on training being unfamiliar with the fact my rate included breakfast, were in jeans, T-shirts / hoodies. The bar was closed so no late night snack was available after travelling. The room, though roomy and clean did have dust bunnies and and very old and worn out towels. At breakfast, there was literally no food available at 8 am (buffet only) and the overall stay seemed as if no one was quite in charge. The manager did provide a partial refund and provided apologies for the inconveniences.