Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
75%
Recommander cet établissement
Impression générale
3,9
75%
Recommander cet établissement
review
ByMom review
décembre 15, 2021
I was disappointed that masking inside the hotel was not required. There were no signs about masking. We saw a couple of hotel staff without a mask. The lobby personel were nice and professional but were dressed too casually.The elevator was too slow and old. The bathroom does not have an exhaust fan. The hotel is next to the highway so it was a little noisy. The curtains did not shut all the way so there was light coming through the room. The room and the bedroom is pretty clean. The sheets and bath towels are clean. The bedroom door is old and we had to push the door in with a little force to close it. There were handles on the drawers that were loose and had fallen out. Overall, the hotel needs some serious upgrading.
Needs improvement
ByKristi
décembre 14, 2021
Gross rooms and weird smells. Desperately needs an upgrade and performance improvement.
Bad Place
ByMad customer
décembre 06, 2021
This place is bad. Old everything. To much to write.
Will never stay at a Crown Plaza again.
IHG Should close this place.
Staff is nice/hotel outdated
ByTraveler1
décembre 06, 2021
The staff at the front desk is nice. I’m sure they are doing their best with what they have to work with. The hotel is in need of a renovation. The rooms are outdated and the bathroom is dingy. You can also hear everything in the hall and from rooms next door. When the person across the hall closes their door, it makes the door to your own room shake. This made it feel like someone was trying to get into my room the entire night. And the noise made it hard to sleep well.
Bad Bad Bad
Byme and me
décembre 02, 2021
Room smelled of mildew and the sink and tub did not drain.
Unsatisfied with room
ByNone
décembre 01, 2021
No microwave
Very small
Sofa was tired and old
Small tv in the room
It wasn’t what I expected
To celebrate my 85th birthday with my family.
ByNorma
novembre 27, 2021
To celebrate my 85th birthday and Thanksgiving with our son and family.
This flagship IHG property lost its flag
Bythebdpm
novembre 21, 2021
I am a spider member and stay at at HG properties all the time. I see the Crowne plaza as one of their flagship properties and this failed on basically every level. Old, uncomfortable, unclean bed, no hot water for the bathroom and a faulty heater/AC unit. Those points were wasted and I wouldn’t recommend this hotel to anybody until they make some serious changes.
Disappointed This time.
ByMatt
novembre 21, 2021
I stay here all the time. Price is good and the rooms are good for my needs. The restaurant is open for breakfast but no bar or dinner still which is crazy considering the rest of the ihg buildings in California are pretty wide open. My room hvac system did not work. Luckily it was cool enough this trip it wasn’t absolutely necessary to have the AC on or deal with needing to switch rooms. Still I was not impressed this time around. All the hotel acces doors were “exit only” for customer safety they said but the only entrance is the lobby which is not near the actual rooms and I was in the complete opposite end of the hotel. I will stay here in future likely as I like the location and pricing but I was let down a bit this time around.
Average hotel with the Crowne Plaza logo
ByUncle
novembre 20, 2021
A very low end hotel converted into Crowne Plaza. Nothing very special and most things are very outdated.
Was happily surprised
ByNURSE KING
novembre 18, 2021
I have to say I've stayed in nicer hotels but Crown Plaze staff made this hotel one of my favorites to stay . The gym and hot tub was better than most hotels.. The bed was very comfortable and i appreciated the local laundromat who comes and pick up your laundry wash and fold. That service was blessing as i worked long hours. Overall this was a wonderful peaceful hotel. I recommend to everyone. My only wish is for the bar and restaurant to open.. A few days before i checked out they opened for breakfast and it was FABULOUS, A LITTLE PRICEY FOR THE MENU BUT FOOD TASTED GREAT.
Welcoming and comfortable
ByComfort Queen
novembre 16, 2021
Natasha at the front desk immediately made us feel welcome when we arrived after a long busy day. She was kind, knowledgeable, professional, courteous, helpful and pleasant. Her warm demeanor and competency made for an easy check-in. She provided bottled drinking water and clear directions to our room. Our room was comfortable and quiet. We did not hear any noises. The bed and pillows were super comfortable and we slept soundly. Nice that our room had mini-fridge, microwave and coffee maker.