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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.5

based on 1034 reviews
95%
Recommend This Property

Ratings Breakdown

1034reviews

  • 5 Stars
    695
  • 4 Stars
    259
  • 3 Stars
    37
  • 2 Stars
    31
  • 1 Stars
    12

Fabulous Stay!!

By

22 March 2017

club

Had a fabulous stay at the crown plaza Adelaide. Everything was smooth right from checking in to checking out. The room and bathroom were very clean. The breakfast was amazing with a wide spread of items. If it was not in the buffet they will make it for you. Loved the hot breakfast. Staff very friendly and helpful. Great location with the rundle mall, supermarkets and restaurants just walking distance away.
Would love to stay there again the next time I visit Adelaide. Thanks to all the staff for making my stay so comfortable and pleasant!!

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Great Hotel

By

22 March 2017

club

Relaxed comfortable, clean, friendly staff. .............................................................................................

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Very good, with one exception

By

19 March 2017

club

I'd certainly recommend Crowne Plaza Adelaide, on one condition....
Be sure that your room has a shower with hot water.
Mine didn't.
Aside from that, no complaints.

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Friendliness

By

19 March 2017

club

All staff acknowledged you whenever you met them or passed whilst walking to a destination made you feel very comfortable.
Nothing seemed too difficult if making a request
Great team spirit, and attitude, seemed that they loved their job

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Excellent location

By

19 March 2017

club

Concierge extremely helpful and friendly. Very comfortable bed and pillows. The facilities looked appealing, however wasn't able to try them out this time!

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糟糕的服务!!

By

17 March 2017

从check in开始那个前台态度就不好,我们两个人入住欢迎饮料竟然只送一杯??我们说悉尼的洲际都送了两份,竟然说和他们无关,致悦会员就像是笑话,第二天一大早九点不到哦,服务员飞快地敲了两下门,直接用房卡给你吧房间打开了?哇塞这几秒你都来不及反应耶,一大早耶开口问一下hello,很难吗??

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top stay in Aelaide

By

14 March 2017

club

Great Hotel close to all major attractions and shopping.
Very friendly staff

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Great,,everywhere

By

13 March 2017

club

All great will stay again,, no problems...
I will say again Great,, no problems....

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Comfortable stay in Adelaide

By

13 March 2017

club

Comfortable hotel in the centre of Adelaide with all the good service and amenities you would expect from such a hotel. Good location and good facilities, but breakfast was expensive with no pricing displayed.

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great service

By

12 March 2017

platinumelite

Staff as always were helpful and efficient , good rooms and central location.

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Disappointing customer service

By

12 March 2017

club

Front desk staff needs urgent customer service training - not once was I asked if everything was ok with my stay, not even on check out. Breakfast is too basic, and the room had an ongoing smell of cooked food. Disappointing stay overall.

Posted byHotelStaff
14 March 2017
Dear AtaM, Thank you for your feedback. I am deeply concerned and would like to apologise for the experience you had on check out. We often receive very positive reviews on our service and I am surprised we have not delivered on this occasion. We would like to make this right, please reach out to us on am@crowneplazaadelaide.com so that we can speak with you directly. Warm regards, Louise G Reception Manager
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Crowne Plaza Adelaide

By

12 March 2017

Always like to stay at this hotel, its central, staff are often courteous, rooms are very clean and comfortable.

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