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Rated 3.9 out of 5 by 174 reviewers.
Rated 3.0 out of 5.0 by Ok, Would Stay Elsewhere Next Time First, the shuttle at the airport was full, so I had to wait half an hour for another. At check-in, there was no mention of IHG membership, free waters for platinum status, etc. The room was fine, nothing bad, but nothing great, either. The breakfast buffet was not very good, but a lack of fresh coffee was especially disappointing. The waitress just grabbed a pot from the table next to mine that had just finished eating and gave it to me. You also had to pay separate for a to-go cup of coffee. These issues combined with the $10/night internet fee mean I will be staying elsewhere the next time I am in the area. 06 July 2014
Rated 5.0 out of 5.0 by Excellent hotel for the business travelere I have stayed at this hotel four times over the last six month and it has met and exceeded my expectations. For the business traveler who is looking for a great deal, comfortable and clean room, security, good food and a great staff this should be your pick! 05 July 2014
Rated 4.0 out of 5.0 by Hidden Gem Our family traveled to Washington DC over the 4th of July. We enjoyed our stay at the Crown. Rooms were large and clean. Beds were more than comfortable. Room service was excellent and a good value. Beautiful views of Potomac. 04 July 2014
Rated 4.0 out of 5.0 by First Stay at Crowne Plaza I was glad there was an airport shuttle. Upon entering lobby, I felt the it looked a bit dated. That was not a problem for me. Once I walked into room, I noticed the carpeting looked like it needed to be shampooed, or was just in need of being replaced. The bar was nice and we had a few drinks. Staff was friendly and helpful. I would return and try Crowne Plaza in the future. 02 July 2014
Rated 4.0 out of 5.0 Quite an adequate hotel to stay at As always a negative experience clouds the viewpoint. I rang the hotel before arriving and was left hanging by one of the female receptions for over 15 minutes before I hung up and rang again. I can only assume that this may have also been the same staff member who informed me that if the room card did not work it was because we had had them beside our cell phones. I informed we were well aware of the need to avoid this and we had not done so. Her facial impression left no doubt that we were like all the other idiots who did the same thing. After 3 attempts to gain access to our room, a maintenance man came with us and declared the cards faulty and replaced them. There was no apology from the front desk. However, I had a much more positive response from (I think his name was David) who, when I enquired about where the nearest post office was, offered the service of the shuttle bus to take me, wait for me and drive me back to the hotel. Room and bed was clean and comfortable and I would stay there if ever I was in Alexandria. 28 June 2014
Rated 5.0 out of 5.0 by Great location, service, and comfort Just a few blocks from Old Town Alexandria, this upscale hotel delivers excellent comfort and service. Amazingly, the hotel is just a block from the Potomac, on the approach to Reagan National, but we were NOT bothered by plane noise. Amazing noise-proofing! Staff was friendly and efficient. 27 June 2014
Rated 4.0 out of 5.0 by Good value This Crowne Plaza may not be as new as some, but I have no complaints. We had a Clean room, safe atmosphere, good shuttle service to the Metro and the airport and the staff was very helpful. Our family enjoys walking so it was no problem walking down to King Street. Great value for the money charged. 26 June 2014
Rated 5.0 out of 5.0 by Great Value for Location Great value for location about 10 blocks from metro and from King St. Would definitely stay here again. Very nice staff. 25 June 2014
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