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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 507 reviews
92%
Recommend This Property

Ratings Breakdown

507reviews

  • 5 Stars
    336
  • 4 Stars
    121
  • 3 Stars
    19
  • 2 Stars
    19
  • 1 Stars
    12

Lack of interest

By

21 October 2017

I stayed for 12 nights having preciously stayed for 10 last year and had been quite impressed.
This visit however despite pointing out that the HDMI Tv interface did not work ( first day) nothing was done about it.
I was also leaving the hotel mid afternoon and returning early morning
and despite asking 6 times the mini bar was not restocked and twice I had staff in my room at 3am to carry out this task.
I also put Laundry in at 3am on my last full day but again had to call reception for the form to be sent up to accompany the bag.
This Laundry had not been returned to my room by midnight the following day resulting again in a call to reception.
I can honestly say that I would probably not stay in this hotel again as it is obviously not interested in pleasing it's residents.

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Great Hotel Position In Amman

By

19 October 2017

Crown Plaza Amman Located in Middle of New Amman shopping Aria , Essay access to New shops , Um Othaena and Swefiya,

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Best hotel in area ,

By

17 October 2017

Great staff , useful location, high quality of service,
Huge parking lot

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anniversary at crowne plaza

By

17 October 2017

It was a great experience staying in crowne plaza amman. Welcoming staff, clean room, fantastic view, delicious food and helpful housekeeping. Thank you for making our anniversary special with the excellent service and the lovely cake and flowers.

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Lit confortable et très bon service

By

14 October 2017

platinumelite

Très bon hôtel dans le centre d'Amman. Personnel attentionné.

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Clean, comfortable and great service

By

13 October 2017

club

Clean, comfortable and great service with comfortable bed and less noise

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Amman visit

By

08 October 2017

It’s home away from home. Always very warm welcome. I feel so comfortable. Location is good. Buffet breakfast is yummy with all fresh eggs, bakery and juices.

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Reception Desk staff excellent

By

02 October 2017

club

Few chairs are required at the reception entrance desk to allow for disabled or old guests to rest while completing their registration - instead of giving them the choice of going to the cafe.
The furniture needs partly a change , the colour of the interiors it is a bit dark and a slightly lighter may be more pleasant

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Tutto ok tranne l'odore nel bagno

By

25 September 2017

club

Tornerò sicuramente in questo Hotel, ma sento di consigliare una risoluzione del problema del cattivo odore nel bagno e la mancanza di tool quale lo scopettino. Anche bagnoschiuma e shampoo possono essere di qualità superiore e la carta igienica và sempre cambiata con un rotolo nuovo e non mezzo consumato

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Nice stay

By

23 September 2017

The hotel is great new swimming pool area, great gym and awesome staff. Breakfast is very nice too.
I will be returning

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Excellent hotel

By

23 September 2017

club

Very nice and professional staff, excellent food, clean rooms, the price is just a bit on the high level, but this hotel deserves it

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My Stay

By

22 September 2017

club

Everything was good, except breakfast variety and level of staff servicing the breakfast area. We asked twice for napkins to the hotel staff during breakfast time.

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