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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
98%
Recommend This Property

Overall Experience

4.8

based on 968 reviews
98%
Recommend This Property

Ratings Breakdown

968reviews

  • 5 Stars
    781
  • 4 Stars
    160
  • 3 Stars
    18
  • 2 Stars
    3
  • 1 Stars
    6

Favorite Hotel

By

2016 九月 24

This is my favorite hotel in the IHG portfolio and really of any hotel I have stayed at in the world. I have stayed here multiple times and the staff is always wonderful. You must try the breakfast buffet or cook to order fare, it is all wonderful. Mojitos are excellent way to end the evening.

I am sort of saddened that the property is leaving the CP brand lineup to become the first non-USA Kimpton branded hotel, but I am hopeful that people like me who use the IHG Rewards program versus Kimpton Karma will at least be able to collect IHG Rewards points at the property sometime in 2017.

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Very impressed by the Crowne Plaza Amsterdam City Centre

By

2016 九月 22

platinumelite

Our room wonderful and we had a bedroom with a King size bed as well as a separate seating area with a large TV. It was very quiet at night even though it looked down onto a busy street with many trams bustling about.

The room had the usual amenities such as a complimentary coffee/tea set up, flat screen tv, fast Wi Fi, refrigerator, safe, hairdryer, etc… It was also an easy 5 minute walk to the Central Train Station and to anywhere else we wished to go in central Amsterdam.

Their staff were incredibly friendly and helpful with our stay.

Posted byHotelStaff
2016 九月 22
Dear Sascha22, Thank you for sharing your experience with the travel community. It is wonderful to read that you enjoyed your stay in one of our King bedded rooms. It is also a pleasure to read that you appreciated the facilities and the location of our property. Once again, thank you for your comment and the Crowne Plaza Amsterdam City Centre is looking forward to welcome you back! Kind regards, Olivier Resta General Manager Crowne Plaza Amsterdam City Centre
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Fantastic Service

By

2016 九月 18

My son stayed here for his birthday. Staff made his birthday very special left a card and a bottle of champagne .
Late and early check in was given , room upgrade and access to club lounge.
The rooms were clean and tidy , food was fantastic .
Staff were helpful and made sure that his stay was perfect.
This is a fantastic hotel, staff gone beyond expectations !!!!!

Posted byHotelStaff
2016 九月 22
Dear chan99, It is great to read that your son stayed with us to celebrate his birthday and that he appreciated the nice gesture we placed in his room. It is wonderful to read that our staff was able to make his stay perfect and beyond expectations. Once again, thank you for sharing your experience; we hope to welcome you or your son back on your next visit to Amsterdam! Kind regards, Olivier Resta General Manager Crowne Plaza Amsterdam City Centre
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Great stay; great staff!

By

2016 九月 17

club

What a pleasure to be able to check in before noon after a 10 hour flight. My husband has Alzheimer's and for him to immediately be able to go to bed for a long nap was a key factor in us being able to really enjoy our short stay in Amsterdam on our way to take a Rhine river cruise. The concierge was able to make dinner reservations at an historic restaurant nearby that I had eaten at with my mother 35 years ago. The staff is outstanding and very helpful.

Posted byHotelStaff
2016 九月 22
Dear Grandsons7, Thank you for sharing your experience with the travel community. It is wonderful to read that you appreciated the early check-in at Crowne Plaza Amsterdam City Centre. It is also great to read that you appreciated the services delivered by our Concierge. Once again, thank you for sharing your experience and we are looking forward to welcome you back during your next visit to Amsterdam! Kind regards, Olivier Resta General Manager Crowne Plaza Amsterdam City Centre
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To be honest your standards are very poor as compared to many other cr

By

2016 九月 17

Poor standards. Club lounge horrible little dark area. No acknowledgement for elite members. A big benefit staying here is the location. Would prefer other property anytime.

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Enjoy completely!!

By

2016 九月 17

We enjoyed our stay and entire staff was excellent in particular, Linda who was awesome with her customer service.Great hotel!!!

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Always satified

By

2016 九月 14

Never disappointing, service levels and standards remain quality across Europe. Thanks for consistency.

Posted byHotelStaff
2016 九月 14
Dear PaulHN, Thank you for sharing your experience with the travel community. It is a great pleasure to read that you enjoyed your stay and mention that your experience at Crowne Plaza Amsterdam City Centre is never disappointing. Once again thank you for sharing your experience and for recommending our hotel. We hope to welcome you back one day! Kind regards, Maurice Janssen Rooms Division Manager Crowne Plaza Amsterdam City Centre
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A well run and very convenient hotel

By

2016 九月 12

This hotel is exceptionally convenient if arriving in Amsterdam by rail at the Central station, with it being a short 5 minute walk.
The hotel is very suitable for business or pleasure visits with a well organized, friendly and helpful staff, who clearly take pride in looking after their guests.
The concierge staff advised us on things to see and organised our tours, as well as advising us on use of local public transport. A number of tram routes pass the hotel, but many city centre attractions are also within walking distance, if one is reasonably active.
When we next go to Amsterdam we will definitely select this hotel.

Posted byHotelStaff
2016 九月 15
Dear PeterDevon, Thank you for sharing your experience with the travel community. It is wonderful to read that you enjoyed your stay in our hotel. I agree with you that the location is very convenient. The central railway station is located within 5 minutes walking distance of the hotel and also other types of public transport stop right in front of the hotel and will take you to all the highlights of Amsterdam. Our concierge will be happy to assist you by giving advice what the best places are to visit in Amsterdam and of course what the best restaurants are to visit while you are here. Once again, thank you for sharing your experience; we hope to welcome you back on your next visit to Amsterdam! Kind regards, Maurice Janssen Rooms Division Manager Crowne Plaza Amsterdam City Centre
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COMFORTABLE BED AND GREAT SERVICE.

By

2016 九月 11

EVEN THOUGH THE HOTEL IS IN CITI CENTER THE ROOM IS QUITE, CLEAN ,COMFORTABLE BED AND THE SERVICES ARE GREAT.
THE BAR AND THE RESTAURANT ARE EXCELLENT ABIENCE ,GREAT SERVICE AND THE FOOD WAS EXCELLENT.
THE STAFF WERE COURTEOUS AND HELPFUL.

Posted byHotelStaff
2016 九月 15
Dear N RAJ, Thank you for sharing your experience with the travel community. I agree with you in saying that the location of the hotel is very convenient. The central railway station is located within 5 minutes walking distance of the hotel. The public transport also stops right in front of the hotel and will take you to all the highlights of Amsterdam. It is wonderful to read that you compliment our staff in the bar and restaurant and enjoyed the food served. Once again, thank you for sharing your experience; we hope to welcome you back on your next visit to Amsterdam! Kind regards, Jaap Roomeijer Food & Beverage Manager New Dorrius Restaurant- Crowne Plaza Amsterdam City Centre
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Fantastic staff, perfect location

By

2016 九月 11

Just a few minutes walk from centraal station, no need to take a tram or taxi. Staff as always goes above and beyond. They had a stuffed polar bear for my daughter when we arrived and arranged a top notch babysitter so we could go out at night. One of my favorite properties.

Posted byHotelStaff
2016 九月 15
Dear Beagle2177, Thank you for sharing your experience with the travel community. It is wonderful to read that you appreciated the small surprise for your daughter and the convenient location of Crowne Plaza Amsterdam City Centre. We hope to welcome you back on your next visit to Amsterdam! Kind regards, Maurice Janssen Rooms Division Manager Crowne Plaza Amsterdam City Centre
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Great Service!

By

2016 九月 08

club

Couldn't be happier with my stay! We were in Amsterdam for one night and were so happy we chose to stay at the Crowne Plaza. The location was perfect and close to everything, including a short walk to the train station. Front desk staff was very accommodating and treated us like "A" list guests. The rooms and bathrooms were very clean, but the bathrooms could use some updates. I would definitely stay here again.

Posted byHotelStaff
2016 九月 09
Dear coco904, Thank you for sharing your experience with the travel community. It is great to read that you couldn't be happier with your stay at Crowne Plaza Amsterdam City Centre. I agree with you in saying that the location of the hotel is very convenient. The central railway station is located within 5 minutes walking distance of the hotel. The public transport also stops right in front of the hotel and will take you to all the highlights of Amsterdam. Once again, thank you for sharing your experience; we hope to welcome you back on your next visit to Amsterdam! Kind regards, Maurice Janssen Rooms Division Manager Crowne Plaza Amsterdam City Centre
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Lovely room with a balcony.

By

2016 九月 02

We spent 2 nights here and had a lovely suite that had its own balcony. Enjoyed eating outside and enjoying the views.
Great location, with lots of places nearby to eat or shop.
Friendly staff and good service. Loved the lavender spray and roll on by the bed.

Posted byHotelStaff
2016 九月 09
Dear Lioness1964, Thank you for sharing your experience with the travel community. It is wonderful to read that you enjoyed your stay in our hotel. I agree with you that the location is very convenient. The central railway station is located within 5 minutes walking distance of the hotel and also other types of public transport stop right in front of the hotel and will take you to all the highlights of Amsterdam. Our concierge will be happy to assist you by giving advice what the best places are to visit in Amsterdam and of course what the best restaurants are to visit while you are here. Once again, thank you for sharing your experience; we hope to welcome you back on your next visit to Amsterdam! Kind regards, Maurice Janssen Rooms Division Manager Crowne Plaza Amsterdam City Centre
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