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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 724 reviews
92%
Recommend This Property

Ratings Breakdown

724reviews

  • 5 Stars
    469
  • 4 Stars
    172
  • 3 Stars
    40
  • 2 Stars
    28
  • 1 Stars
    15

Quality, Convenient to Airport

By

23 September 2016

club

Good quality rooms, friendly staff, very convenient airport shuttle.

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Poor Response to room request

By

22 September 2016

club

Already explained and I do not like surveys. Already explained and I DO NOT like surveys.

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Great Place to stay

By

21 September 2016

Enjoyed my stay at the Crowne Plaza Hotel Wash Nat'l Airport. It was close to the Metro for daily commuting to Wash DC. Enjoyed having dinner at the Potomac Bar

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nice bed, great location

By

21 September 2016

will stay here again. location is close to everything -- airport, restaurants, metro, etc

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Worst hotel

By

20 September 2016

club

I already explained in the survey.
I already explained in the survey
I already explained in the survey
Is that clear enough?

Posted byHotelStaff
23 September 2016
Mr. Bernal, Thank you for your time and your feedback . I’m truly sorry for the challenges you encountered during your stay. It was nice talking to you today, and we will be sure to review your survey. Cordially, Dalva H. - Assistant General Manager
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My Stay

By

20 September 2016

platinumelite

Nice place but they don't seem to recognize IHG members for stays.

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Toilet paper and Pillows

By

20 September 2016

club

Toilet paper needs to be softer.
Pillows need to be firmer.

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Crystal city

By

18 September 2016

Overall good, physical fitness room is too small. Haven't have chance to check the pool yet.

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Perfect Location

By

17 September 2016

club

I enjoy the ease of visiting the DC area when using this hotel.

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travelerABCD

By

10 September 2016

platinumelite

Bed was good. Room was quiet. Convenient to Metro station for local transportation.

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Great location, quiet and comfortable

By

07 September 2016

club

I enjoyed this hotel because of location to airport, free shuttle, outdoor pool, comfortable room, good breakfast

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房间舒适

By

07 September 2016

club

虽然靠近电梯,但并未受干扰。
窗帘遮光效果不错
车库停车不免费失望
毛巾有点旧了
上网有点慢
会员没有什么优惠

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