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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
78%
Recommend This Property

Overall Experience

4.1

based on 1305 reviews
78%
Recommend This Property

Ratings Breakdown

1305reviews

  • 5 Stars
    521
  • 4 Stars
    513
  • 3 Stars
    163
  • 2 Stars
    63
  • 1 Stars
    45

隔音太差,早餐服务不及时

By

27 February 2017

房间隔音太差,不能安静入睡,早餐更新不及时,品种太少,服务人员态度很差,根本不符合五星级标准,主要是距离公司很近,否则不会选择这个酒店入住

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老牌酒店不功不过·

By

27 February 2017

在我的要求下酒店前台人员把我的房间从对内的变成了对外。鉴于金卡会员身份,希望酒店能够以后主动将我安排到朝外的房间。
房间设施比较老,但是干净。高楼层也比较安静。

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地段一流,价格适中。

By

27 February 2017

platinumelite

酒店地段一流,交通方便,宾礼人员态度真诚,服务热情,价格在同类酒店中也不是很贵,美中不足酒店设施有点陈旧,希望能有所改进。

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服务热情,设施一般

By

26 February 2017

platinumelite

服务热情,设施一般,地址方便,周围临近地铁与商场,餐饮也方便。由于提前抵达也做了安排,房间有些老旧,淋雨花洒有些漏水

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方便市中心旅游的皇冠假日酒店

By

26 February 2017

酒店行政房间还是维护的不错,至悦会员待遇不错,酒店员工都礼貌,交通便利尤其是去市内景点。附近吃饭也是非常方便!

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浴室馬桶蓋不潔

By

26 February 2017

platinumelite

第一晚入住, 見馬桶蓋上有尿垢, 見時間已晚, 逐自行用水及衛生紙清理, 另外體重計損壞無法使用.
在同一飯店第一次碰到如此狀況, 願其加強改善, 我會再來.

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Location ok

By

26 February 2017

platinumelite

The room is old , the location is great, if you consider budget and location, this hotel is good choice!

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枕頭套等一定要換洗吧!而且浴缸塞子壞了也沒處理好。

By

25 February 2017

platinumelite

第一次發現Crown Hotel這麼差,而且還是在北京,真糟糕。其它城市的IHG Htel也不會這樣

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Comfortable bed

By

25 February 2017

platinumelite

Good bedding for a good night of sleep. Price is reasonable

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服务一流

By

25 February 2017

位置好,交通方便,服务热情周到,但是酒店相对老旧,建议升级改造,总体体验好。争取下次体验下餐食。 紫薯布丁。

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总体满意,设施有点旧了

By

25 February 2017

入住总体比较满意,但是设施确实有点旧了。另外游泳池很小,而且比边缘比较滑,可能会滑倒,不过也没办法,毕竟太旧了

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位置优秀,性价比极高

By

24 February 2017

club

位于王府井,位置极其方便,出门即是王府井步行街。价格也非常合理,只是设备略显老旧,当然服务仍然很周全

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