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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
78%
Recommend This Property

Overall Experience

4.1

based on 1247 reviews
78%
Recommend This Property

Ratings Breakdown

1247reviews

  • 5 Stars
    496
  • 4 Stars
    493
  • 3 Stars
    154
  • 2 Stars
    60
  • 1 Stars
    44

非常不好的一次入住

By

23 January 2017

1、给安排的端头房间,都是玻璃,非常冷,而且由于是端头房间,暖气不足,反馈后,只是给调大风量;
2、没有加湿器,非常干燥;
3、房间的浴巾及床上有头发;
4、电视信号非常不好,多次反馈无果,几经协调才给更换房间;
5、晚上休息时,浴缸边大块瓷砖突然掉落,把人吓一大跳;
6、游泳池水温过低;

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客房设施有点旧

By

23 January 2017

club

客服的柜子略显陈旧,,,,,,,,,,,,,,,, ,,,,,,,,,,,,,,,,,,,,,,,,,。

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服务很好

By

23 January 2017

club

酒店的前台和礼宾服务很好,所处地段很热闹。硬件设施较差,是不是可以考虑更新一下了。靠外侧的房间冬天很冷,空调制热效果不好。总体来说,还算不错!值得推荐。

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Do or do not, there is no try

By

22 January 2017

platinumelite

王府井这家皇冠假日是我近十年来住过的最差的酒店,没有之一。设施陈旧破败,房间内发霉的味道呛人,从楼道内到卫生间内一直发出低沉闷响的通风系统让人几乎不能入睡,客房的门每间都像是被消防员用防火斧子砍过一样破碎,毫无安全感。整体感觉就如同进入了某中国五线城市下辖县城的破招待所。完全砸了皇冠假日的招牌,入住半小时后我就退房了,问过前台会不会装修,得到了这个位置不一定能继续做酒店的答复,我想说,要做就做好,或者最起码要好好做,不做就趁早关店,do or do not, there is no try.

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Owen

By

22 January 2017

platinumelite

hotel has excellent locations, but it needs to update its rooms. furnishings are outdated.

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性价比不错,但早餐太差

By

22 January 2017

club

性价比不错,靠近王府井大街,逛街方便。但早餐太差,几本没什么东西可以吃的,连四星酒店的标准都达不到,价格却是五星级的。

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黄金地段,性价比高

By

22 January 2017

地段很好,第一次前台给的房间靠里圈,大堂吧的吵杂声受不了。于是到前台换了个靠马路的房间,这次房型和安静等都很满意。这个价格对于北京这个地段还是很值的。五星推荐

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入住体验中等

By

22 January 2017

设施有点老旧,但是大堂特别有氛围
隔音效果不是很好,晚上能听到隔壁大声聊天
早上客房服务的大妈准备推门就入,也是惊到冷汗。。

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位置很好

By

21 January 2017

地理位置很好 就是房间老了点 服务是很好的 每次来北京都住这家酒店 离王府井大街很近 吃饭和交通都很近

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A value for money hotel

By

20 January 2017

platinumelite

It's a good option for business purpose if the guest is not looking for something super fancy. The staff were impressively friendly.

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客房装修已旧,服务较好

By

20 January 2017

club

客房装修风格一般,整体服务还不错。但是洗漱用品等产品质量太差了。客房清洁、服务等方面可以改进。整体性价比还可以,但是对于皇冠品牌而言,还是有点低预期。

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場所が大変便利

By

20 January 2017

私は長年北京へ来ると、ここに泊まることが多いです。
とにかく場所が便利で、北京を動くには何処へ行くにも大変
行きやすいです。

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