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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 286 reviews
94%
Recommend This Property

Ratings Breakdown

286reviews

  • 5 Stars
    195
  • 4 Stars
    64
  • 3 Stars
    20
  • 2 Stars
    6
  • 1 Stars
    1

Nice Room view and staff

By

19 January 2017

club

I liked the room view cleanliness and friendly staff

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Parfaite qualité du personnel

By

18 January 2017

Bien localisé au coeur de Beirut Hamra, avec un personnel irréprochable. Et pour les sportifs, l'accès inclus à la grande salle de sport publique juste à côté est un avantage indéniable.

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Great experience

By

17 January 2017

club

It was great experience,perfect location, smiley faces, very nice hospitality, clean room, wifi without any problems.it's a must go back there.

Posted byHotelStaff
19 January 2017
Dear Valued Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Elie Ibrahim, Front Office Manager in charge of the hotel.
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Lovely place

By

16 January 2017

club

Perfect location, perfect service, personnel are so nice and helpful. I do not recommend to book with meals, quality of food is perfect but actually there is no variety!

Posted byHotelStaff
17 January 2017
Dear Valued Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.We will make sure to take your comments into consideration. We hope you will visit us again. Sincerely, Elie Ibrahim, Front Office Manager in charge of the hotel.
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An overall great experience

By

12 January 2017

platinumelite

Friendly and helpful staff, great service, beautiful hotel room.
Everything perfect

Posted byHotelStaff
13 January 2017
Dear Valued Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Elie Ibrahim, Front Office Manager in charge of the hotel.
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Flexibility and Excellence During New Years Eve

By

09 January 2017

It is understood to expect special treatment for being Elite Spire IHG member. But to extend reservation in the very same morning for 8 rooms due to snow and other obstacles. And to make it more challenging, it was New Years Eve. Beirut Crowne Plaza team made the impossible to make the extensions and none of the 8 rooms had to change room. We had an unexpected smooth and enjoyable New Year Eve.
Thanks for your extra effort.

Posted byHotelStaff
11 January 2017
Dear Valued Guest, , Thank you so much for your review of our hotel. We appreciate your loyalty as an Elite IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Elie Ibrahim, Front Office Manager in charge of the hotel.
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pleasent stay

By

06 January 2017

club

Thanks for all the staff for making it a pleasant stay.

Posted byHotelStaff
09 January 2017
Dear Valued Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Elie Ibrahim, Front Office Manager in charge of the hotel.
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A Great Place to enjoy Beirut

By

02 January 2017

club

My recent experience at the Crowne Plaza Hamra was very wonderful and would recommend this proper for its exquisite ambience in the heart of Hamra, with a world class gym, a beautiful heated pool and a caring and wonderful staff.

Posted byHotelStaff
03 January 2017
Dear Valued Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Elie Ibrahim, Front Office Manager in charge of the hotel.
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Great Service

By

01 January 2017

Excellent hotel of this class...Nice property and kept extremely clean. Front desk staff is very friendly and welcoming.

Posted byHotelStaff
03 January 2017
Dear Valued Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Elie Ibrahim, Front Office Manager in charge of the hotel.
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bad or no management in dining room

By

31 December 2016

no one seems to be in charge in the dining room. No one notices missing napkins, spoons, etc. No one attends to customers. Several waiters will be around looking at the walls or out of the window, but not attending to customers.

this has been a chronic problem of Beirut Crowne Plaza. The problem comes and goes. It comes back whenever no one seems to be in charge of the dining room -- or whoever is assigned is just as effective as no one!

Posted byHotelStaff
03 January 2017
Dear Valued Guest, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Elie Ibrahim, Front Office Manager in charge of the hotel.
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Great Hotel

By

08 December 2016

club

Great hotel and location is perfect. Modern hotel with helpful and warm staff. Nice walk to Rousha. Accessible to shops and restaurants.

Posted byHotelStaff
10 December 2016
Dear Valued Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Elie Ibrahim, Front Office Manager in charge of the hotel.
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Good value for money

By

04 December 2016

club

i enjoyed my stay in your hotel, i would really recommended for a friend

Posted byHotelStaff
05 December 2016
Dear Valued Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Elie Ibrahim, Front Office Manager in charge of the hotel.
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