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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.3

based on 587 reviews
89%
Recommend This Property

Ratings Breakdown

587reviews

  • 5 Stars
    334
  • 4 Stars
    161
  • 3 Stars
    48
  • 2 Stars
    32
  • 1 Stars
    12

Good place to stay at Brussels Airport

By

16 October 2017

club

This hotel proved to be a good spot to stay at the Brussels Airport. I arrived at the airport train station and went to the hotel shuttle on level 0. It was immediately available and only a few minutes from the hotel.

Check in and getting to the room was very quick.

The room was clean and well designed. Good lighting and all light controls were at the bedside. There was a good desk and could very quickly plug in to recharge electronics. WiFi worked well, but it may not have been secure. A very good room for a business traveler.

Issues: Batteries in safe were dead. Light over doorway cycled on / off, perhaps a faulty bulb or socket. Pillows were too springy for me, could not crunch into shape of head.

I like the proximity to town of Zaventum. 15 min walk to nice pub and great pizza restaurant.

I would return to this hotel.

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Good hotel

By

15 October 2017

platinumelite

Quiet rooms, close to airport, very convenient. Great front desk staff.

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Comfortable, Pleasant and Hassele free stay

By

15 October 2017

I have now been staying at this location since September 2016 and have pre booked till the end of the year Dec 2017). I would consider my stay as 5 stars in all respect expect one thing - Car Parking at 50 Euros per night just too expensive compared to other hotels in the area.
Highly recommendate for both businessand leisure stay.

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Awesome stay

By

14 October 2017

Every time i’m Surprised how comfortable this hotel is. Just awesome.

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convenient location and great value for service

By

09 October 2017

club

Best airport pick up by bus from the airport.
Check in service was very pleasant (Ms Marghareta); they helped me with train timings to Leuven from airport.
Pillows, bed, toilet and shower facilities were very good.
Room lighting and temperature were excellent.

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Perfect location, comfy rooms and excellent staff

By

09 October 2017

As always, i enjoyed my previous stay at Crowne Plaza Brussels Airport. As a regular visitor i enjoy being recognized by hotel staff. I always feel welcome and comfortable at the hotel.

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Comfortable bed and great service.

By

06 October 2017

platinumelite

One of my favourite hotel,!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Friendly Staff

By

30 September 2017

club

Everyone I met at hotel was very friendly and always professional

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Great Stay

By

28 September 2017

platinumelite

Great stay as always. Very comfortable and clean rooms, friendly staff and a great breakfast. It may be close to the airport but it's quite. I always stay here whenever I visit Brussels because it's such a great value.

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Overpriced

By

28 September 2017

club

Overpriced and crazy IHG rules on milage, again!!!!

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Great customer service and excellent breakfast buffet

By

27 September 2017

club

I would recommend this hotel for anyone needing to stay near the Brussels airport.

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Excellent location and service for the money

By

26 September 2017

Staff was very attentive and professional. The room cleanliness could be better as the carpet was gritty and felt like it had not been vacuumed.

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