Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
More Fewer Options

* Required Field

Best Available Rate Search does not include affiliation rates.

Manage A Reservation
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage A Reservation
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property

Overall Experience

4.3

based on 933 reviews
82%
Recommend This Property

Ratings Breakdown

933reviews

  • 5 Stars
    507
  • 4 Stars
    285
  • 3 Stars
    89
  • 2 Stars
    23
  • 1 Stars
    29

服务很好,设施稍显陈旧

By

22 May 2017

club

时隔多年后再次入住长沙皇冠假日,服务一如既往,很不错。但比几年前,设施稍显陈旧。由于匆忙,未用早餐,不知是否改进。交通比以前方便了,之前来的时候门口正好在修地铁,出入不便。总体来说还是推荐的

Read More
Read Less

酒店位置好,员工服务态度好

By

22 May 2017

员工服务很热情,酒店位置在长沙繁华地段,去橘子洲岳麓山很方便,旁边就是长沙最热闹的商业区。入住时升级成了行政房,在房间里看长沙的夜景很不错。

Read More
Read Less

服务一流

By

22 May 2017

club

前台接待态度亲切,感受很好。礼宾存取行李时考虑周全,速度很快。咨询周边的饮食,介绍的也挺详细。前台不在一楼,礼宾及时指引带路,帮忙提行李到前台。总体感觉服务到位,下次还会再来!

Read More
Read Less

床铺舒适,服务一流

By

22 May 2017

床铺我很喜欢,而且枕头的选择也很多,晚上睡眠的质量非常高,可以而且干净又安静,出行方便 ,卓越的地理位置使皇冠假日是我每次来长沙出差住宿的首选,非常享受在这里度过的每一个夜晚!

Read More
Read Less

位置佳,服務好

By

21 May 2017

club

隔音不錯,飯店位置在鬧區,室内仍安靜。地點特優,地铁公車都方便。飯店大門及大堂沒有面對大馬路,第一天入住時,找大門繞了—下。

Read More
Read Less

服务很好

By

20 May 2017

club

还是很喜欢皇冠的气质和服务,长沙的酒店虽然老了点,但是服务真的不错,还是会入住的,后续其他地区的出差我还是喜欢皇冠或者洲际

Read More
Read Less

服务一流

By

20 May 2017

club

我们感觉此次体验很好,到前台直接开房,得到了热情的接待,还赠送了水果和饮料,碰到的几个服务员都很有礼貌,笑得甜。以后还会住这里!

Read More
Read Less

服务一流,早餐丰盛

By

20 May 2017

club

酒店果然普通洲际其他酒店一样,入住感觉很好,服务态度一如既往的好,早晨赶飞机来不及吃早餐还可以打包!

Read More
Read Less

服务非常好,干净整洁

By

18 May 2017

服务,房间等等他都非常好,如果浴袍能有可以选择的尺寸就更好了,已经很前台建议过,希望能有改善。
另外健身中心的时间结束的比较早,能更晚一点就好了

Read More
Read Less

酒店住宿体验

By

16 May 2017

club

床铺舒适整洁,枕头舒服柔软,有助于睡眠,房间整体的感觉很干净,地理位置很好,出行方便,会考虑再次入住。

Read More
Read Less

位置一流方便,房间稍微老了点

By

15 May 2017

位置一流方便,房间稍微老了点,毕竟有10年以上了。就在五一路商圈,没有什么比这个更方便了。逛街、购物、会见客人,都是很棒的选择。

Read More
Read Less

Great Sevice

By

15 May 2017

Staff at the restaurant is always friendly and have the best attitude. The rooms are on par with what you pay most of the time. Staff at reception may not understand English well, but there is always a reliable one.

Read More
Read Less