Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

More Fewer Options

* Required Field

Best Available Rate Search does not include affiliation rates.

Manage A Reservation
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage A Reservation
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
74%
Recommend This Property

Overall Experience

4.1

based on 1155 reviews
74%
Recommend This Property

Ratings Breakdown

1155reviews

  • 5 Stars
    497
  • 4 Stars
    402
  • 3 Stars
    144
  • 2 Stars
    62
  • 1 Stars
    50

同样价格,两种房型

By

26 July 2017

club

一开始给我安排的是11层的房间,装修很陈旧,想要换房间,还要让我补差价。将就住了,可是房间里洗手间的换气扇跟本就是个摆设,没有任何做用,衣柜里有液体,不知道是什么。隔壁房间洗澡的流水声我这里听的一清二楚,太吵了。提出了问题,倒是很快给换了19层装修很新的房间,也没有提出补差价什么的。那既然是一样的价格,为什么一开始不能安排好一点的房间?看我是散客,就随便了,是么?真是看人下菜。

Read More
Read Less

温度舒适,床铺舒服

By

26 July 2017

club

性价比高,地段好,出门就是春熙路。房间很安静,进屋没有觉得闷或者热,设施条件完善,热水很快很舒服。总之会再次入住并推荐好友入住。下次去成都还会选择皇冠假日。

Read More
Read Less

服务水平不错

By

25 July 2017

platinumelite

服务水平不错,但硬件设施老旧。
早餐服务人员不错,但种类并不多
价格确实非常有吸引力,因此是我去成都的必选酒店。

Read More
Read Less

环境一流,尤其对喜欢四川美食的客人

By

24 July 2017

符合预期,精英会员可以无须预授权办理入住。就在春熙路对面,旁边有美食街和多家特色餐馆。服务人员周到细致,很满意,下次还会入住。

Read More
Read Less

硬件虽老,服务长青

By

24 July 2017

club

整体感觉酒店的硬件比较老久了,使用时不像一些新酒店那么方便,但服务整体还是五星的水平。游泳池水太冷,电视节目也不够多且清晰。

Read More
Read Less

虽然旧了点,还是住得蛮舒服的

By

23 July 2017

虽然旧了点,还是住得蛮舒服的,服务人员的服务意识还不错,位置也不错,吃饭,购物,出行都挺方便的…春熙路旁边,有几家吃的还不错~其实酒店中餐厅出品也还可以~

Read More
Read Less

设施和装修比较老

By

23 July 2017

酒店设施和装修比较陈旧,入住该酒店主要因为地理位置,性价比一般,但酒店员工服务很专业、热情。床也不大。

Read More
Read Less

位置绝佳,设施待提高

By

21 July 2017

club

地理位置绝佳,紧邻春熙路,吃喝玩乐很方便。但酒店时间装修偏长,有待翻新。房间内干净,但浴缸太矮,淋雨的莲蓬头水量偏小

Read More
Read Less

Hôtel bien situé et service efficace

By

20 July 2017

Cet établissement très bien situé dans le centre de Chengdu offre tous les services de la marque. Un seul bémol, si la chambre était particulièrement spacieuse et bien aménagée, la moquette présentait plusieurs très larges auréoles de tâches mal nettoyées et les équipements de la salle de bain laissaient à désirer ;
pommeau de douche fixe sans doute encrassé, flexible de douche et bouchon de baignoire absents.

Read More
Read Less

一次噩梦式的住宿体验

By

20 July 2017

club

地理位置得天独厚,硬件有些老化,但是软件十分的差,从办理入住到退房,根本没有体现出应有的水准,是我住过最差的皇冠假日酒店。总是逃避问题,不能解决问题,需要靠客人自己解决问题。实在是无语。

Read More
Read Less

优质服务

By

20 July 2017

地理位置超好,带家人来逛街特别方便。酒店服务不错!前台接待表现的很专业。听说我们是来旅游的,主动提供了城市地图。还介绍了好吃的火锅店。点赞!

Read More
Read Less

还挺失望的

By

19 July 2017

除了位置还比较好,也没有太多优点了。

叫了车从机场到酒店,下车的时候根本就不知道礼宾在哪里,没人开门没人拿行李,前台接待人员很散漫,根本不抬头看客人。(退房的时候也是,都没有人引导,三个服务人员接待两个客人,就让其他客人这么干等着)。订了行政楼层,但是给我一间非行政楼层,进去之后发现房间小,靠近电视机柜的地毯上还有成团的灰尘,床单不够平整,浴室毛巾挂得歪歪扭扭。简直不敢相信。
要求换房,前台人员推三阻四一点都不爽快。
可能因为酒店实在太老了,感觉很old school,洗手间挺差劲的,淋浴头坏了,也没有化妆镜。房间空调不够凉。

行政酒廊的服务员也是,我人都站在门口了都不带打招呼的,走过来看着我不吭气也不问客人需要,等着我自我介绍还是怎么的?
早餐的食物也摆放好简陋。

电梯速度很慢,并且居然不需要刷卡就可以任意进出!这太不安全了!!!半夜三点钟就听门外美团外卖敲门给隔壁送餐,这隔音也是太差了。一个女孩子出差快被吓死了好吗!

Read More
Read Less