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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
75%
Recommend This Property

Overall Experience

4.1

based on 1097 reviews
75%
Recommend This Property

Ratings Breakdown

1097reviews

  • 5 Stars
    467
  • 4 Stars
    385
  • 3 Stars
    139
  • 2 Stars
    57
  • 1 Stars
    49

服务弥补了硬件上的不足

By

26 June 2017

酒店位置极佳,但以硬件比较老,可酒店人员的服务弥补了硬件上的不足,特别是针对会员的服务,下次来成都还是会选择这里。

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Very helpful staff

By

24 June 2017

club

The hotel is good value for money. The refurbished rooms are comfortable. The executive lounge Is a little tired.

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家具老旧了些

By

23 June 2017

club

卫生间设备也比较陈旧,家具款式比较老。唯一比较新的是三星液晶电视机了 。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。

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整体完善

By

22 June 2017

酒店的整体硬件设施完善,服务能够及时满足顾客的合理需求。作为优悦会成员,到达酒店后,酒店已经做好相关的服务准备,能够及时入住和退房,并且能在顾客不知晓的情况下,为顾客准备生日蛋糕。

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地理位置好

By

22 June 2017

platinumelite

酒店设施比较老了,但贵在地理位置很好,步行至太古里只需12分钟,至春熙路地铁站10分钟,出门饮食有较多选择。

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房间

By

22 June 2017

房间很大很舒适,设施也很齐全。这次是全家一起出游入住的酒店,家里人都很满意。孩子最喜欢毛绒的地毯,以及酒店的冰淇淋。

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噪音控制

By

21 June 2017

club

噪音控制有待于改善,隔音方面不是特别好,另外,酒店设施有点老旧了,当然,尽管如此,服务人员态度很热情

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令人舒适的成都皇冠假日酒店!

By

20 June 2017

该饭店历史悠久,地理位置在成都的天府广场,是成都的核心地点,非常方便。尽管酒店是老酒店,但依然非常整洁。酒店大气,服务人员勤勉耐心。游泳池使用舒适,水温合适,工作人员非常周到。早餐厅在二层,相对清净,菜品丰盛。总之,值得下次再来!

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地理位置好

By

20 June 2017

club

请核实6月11号的入住,前台看了会员号的,不知道为什么没有积分,没有会员礼遇,还有提高办理入住的效率,需要吸烟房给的无烟,礼宾很好,退房时效率很高

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厕卫,床铺舒适 宾至如归

By

20 June 2017

platinumelite

当天收到了短信提醒办理了套房升级
礼宾部的服务快速有礼貌
早餐一般 但粤菜做的很地道
插座太难找
电动马桶很舒适 恒温泳池干净,怡人
健身房通风凉爽

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床铺舒适,服务一流。

By

19 June 2017

platinumelite

酒店大堂非常气派,接待人员的服务都非常热情、周到。房间整洁、舒适,整体感觉非常好。酒店地处繁华地段,周围各项设施非常齐全。去任何地方都非常便捷。

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床舖舒適,服務一般

By

19 June 2017

床舖舒適,可惜酒店偏舊,需要翻新。酒店員工清潔房間一般,需要提示才會徹底清潔。酒店早餐一般,不知是否通風系統問題食完早餐後總是身上有油煙味道。
值得一躦是大堂員工十分樂意幫忙協助召喚包車服務和講解要去的景點注意事項。

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