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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.5

based on 949 reviews
94%
Recommend This Property

Ratings Breakdown

949reviews

  • 5 Stars
    627
  • 4 Stars
    239
  • 3 Stars
    39
  • 2 Stars
    29
  • 1 Stars
    15

Great hotel, fantastic staff

By

30 March 2017

platinumelite

The hotel is in a greag locatikn on the city centre. The hotel itself is a gem of a place from the moment you walk in. It is clean, modern and has a great atmosphere. The staff are friendly and welcoming and can't do enough to help you. Rooms are lovely and the breakfast is really good. If you are going to chester definitely stay here.

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Bed was comfy

By

29 March 2017

Great hotel,wasn't too keen that there was a door in our room to go into the bedroom next door X but had a great night sleep.

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Great Location, Excellent Reception Staff

By

25 March 2017

club

This hotel is in a great location for access to the city centre. The hotel has many great facilities. If you are staying in Chester I would recommend staying here.

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Business stay

By

25 March 2017

Great hotel, central, quiet, good food and amenities. Gym well appointed and small pool and sauna as well. Staff attentive and welcoming.

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A great hotel in the centre of the city

By

24 March 2017

club

All we needed for a one night stop in Chester. It was very clean, very comfortable and the breakfast was good. It was very central too, ideal for walking into the centre the city, and the concierge gave very good advice with maps about how to get the best of our visit there.

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New Experience

By

23 March 2017

First trip to Chester and first ever stay at a Crowne Plaza,
pleasantly surprised at the difference compared to holiday inn.
Staff were very friendly and helpful, location is excellent both for the city centre and for travel to my business venue. Great facility will definitely stay again.

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Super

By

23 March 2017

platinumelite

Great hotel - love everything about it. Helpful staff, very comfortable.

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Spa break

By

22 March 2017

club

The spar and hotel are excellent, the majority of the staff were very helpful.

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Easy, comfortable stay in Chester

By

22 March 2017

Easy parking, professional welcoming reception staff. Excellent access to shops and restaurants. Everything in the hotel was as it should be.

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stay in chester

By

20 March 2017

nice pool and in town close to pubs and bars. not the easiest place to find though

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Lovely clean and relaxed hotel

By

17 March 2017

club

Great location and hotel is great for relaxing after a hard day . Highly recommend

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Great Hotel Very Comfortable Bed

By

15 March 2017

club

Can not fault this hotel in any way, excellent stay made by attentive staff, good food, clean surroundings with a very very good nights sleep

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