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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.4

based on 1877 reviews
85%
Recommend This Property

Ratings Breakdown

1877reviews

  • 5 Stars
    1124
  • 4 Stars
    511
  • 3 Stars
    153
  • 2 Stars
    57
  • 1 Stars
    32

Ok l

By

06 December 2019

Good location
New gym equipment
But cleaningness and comfort is not that high as it is already quit old building and interior

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老而弥坚,位置绝佳

By

27 November 2019

platinumelite

过来出差顺便到这边打卡,酒店是原先的重庆洲际降级的,估计是为了迎接朝天门那个新洲际开业吧。但是服务标准还是依然在线,各种硬件设施和配套服务都很好,高楼层能看见江景,让人心情很舒适。就是能给大使会员多点待遇就好了。

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Leisure stay at Chongqing

By

26 November 2019

club

Recommended for leisure or business stays
Good location though with a bit of traffic jam as it was located in central of Chongqing. Lots of shopping malls and restaurants nearby. Also it was closed to some major sight seeing attractions
Comfortable and clean room
However improvements on staff services especially Front desks. I couldn’t see any smile on their faces throughout my stays no matter on check out and enquiries

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Great place to stay in Chongqing

By

19 November 2019

What a great hotel in heart of Chongqing great lobby bar and entertainment

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Great place to stay in Chongqing

By

19 November 2019

What a lovely hotel in central part of Chongqing with everything close to you. Great staff and visuals

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Great service and stay

By

10 November 2019

club

Staff are responsive providing excellent service.
Room is great for a good sleep

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位置好,景观好,服务周到

By

06 November 2019

platinumelite

酒店位置在市中心,交通便利,前台和服务员服务周到,彬彬有礼,酒店设施豪华典雅,景观佳,下次还会入住。

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服务一流

By

04 November 2019

办理入住的一位前台女生,服务态度很好,即使因为有位顾客用换房,导致我等待了一会,但依旧另我很满意,不愧是老洲际酒店,服务依旧在

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Good location to explore Chongqing

By

30 October 2019

Great for those who would like to experience Chongqing with interesting places to visit within short walking distance from this hotel.

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Friendliness

By

28 October 2019

club

Staff is extremly friendly and helpful, though they shoulld learn a few extra word in english. Sharon is the best manager i have ever met. Her way of taking care is unique because she makes you feel like you were at home and that is very important if you travel a lot.

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Staff became like Family

By

03 October 2019

platinumelite

Review title says it all. The hotel and its facilities were excellent. But in my opinion, the staff members made an enjoyable stay truly remarkable, exceptional, and unforgettable. I mentioned them in my earlier review, but let me reiterate. They include Matteo and Leslie, and the ladies in the Club Lounge, including the lady chef. They include Frank and Phoenix in the Lobby Lounge, and the other ladies there. The maid who left my room spotless and perfect every day, and last but not least, I was especially impressed by the hard work Mandy did to maintain the entire lobby every day. I must mention I was also very impressed with the friendliness shown by the General Manager, Ms Fraser, whom I briefly met and talked with. Most kind and gracious.

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Great place to stay

By

03 October 2019

Good location, right nearby pedestrian street. Excellent breakfast. Upgraded at arrival. Helpful staffs.

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