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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property

Overall Experience

4.3

based on 480 reviews
82%
Recommend This Property

Ratings Breakdown

480reviews

  • 5 Stars
    272
  • 4 Stars
    146
  • 3 Stars
    33
  • 2 Stars
    13
  • 1 Stars
    16

宽带不稳定

By

28 July 2017

platinumelite

速度是否可以提升,高峰期慢,其他方面无问题,前台服务员态度都很好,下次继续入住该酒店,希望酒店继续提升服务

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设施完善 服务热情

By

25 July 2017

房间设施非常好,整洁优质。
前台,餐厅服务员热服务情周到。
特色食品味道可口。
酒店临江,周边环境和景色优美。
地理位置出行比较方便。

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房间异味较重,床略硬。

By

23 July 2017

club

房间一进去就有一种说不出的味道,很不舒服,床品中枕头不舒服,第一晚睡的脖子痛,第二天让客房换了枕头好很多。干洗服务响应很快,衣服送达时间也很准时!

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应该主动向会员告知相关待遇,订的行政房,应该主动告知行政房待遇

By

23 July 2017

主动告知相关待遇,员工在宾客待遇上,还有主动性上需要多一点培训。酒店对于会员也希望多一点问候。而且行政楼层走廊酷热不比,是不是在走廊也可以开一下空调。

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酒店的诚信与酒店品牌不匹配!

By

23 July 2017

酒店应加强对工作人员的业务培训,在与客人确认入住时间时,应尽量了解客人的入住喜好,并帮助客人争取更多更优质的入住体验,使得客人能有宾至如归的入住感受。

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很好的一次体验

By

22 July 2017

非常不错的体验,五星级酒店的价格比较合适,位置也不错,很好的一个晚上。还会回来入住的,好好享受滨江皇冠的服务!

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服务真棒

By

20 July 2017

club

整个入住轻松愉快,在酒店的整个过程都能感受到酒店的规范,硬件设施也不错。周边环境也非常不错,稍有不足的是楼层过低。酒店内设有温泉,还免费赠送了两张体验卷,非常喜欢。

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性价比很高的酒店

By

20 July 2017

1.交通方便.
2.周边餐饮比较多.
3.江北跑步很舒服.
4.价格便宜,超高性价比
5.服务贴心,但是微笑再多点就更好了!

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很棒的会员礼遇

By

17 July 2017

platinumelite

可以算是在入住的皇冠中比较厚道的。赠送套房,行政待遇,赠送早餐,令我非常满意。欢迎水果也非常丰富。酒店位置不错,步行五分钟可包揽南滨路美景。

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环境舒适

By

13 July 2017

酒店房间环境舒适,有电动马桶圈比较实用,房间面积也比较合适,早餐丰富,鲜榨果汁种类齐全,小面好吃,叫车比较方便,周边环境很好,离江很近

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环境舒适

By

13 July 2017

酒店房间环境舒适,有电动马桶圈比较实用,房间面积也比较合适,早餐丰富,鲜榨果汁种类齐全,小面好吃,叫车比较方便,周边环境很好,离江很近

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环境舒适

By

13 July 2017

酒店房间环境舒适,有电动马桶圈比较实用,房间面积也比较合适,早餐丰富,鲜榨果汁种类齐全,小面好吃,叫车比较方便,周边环境很好,离江很近

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