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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property

Overall Experience

4.3

based on 454 reviews
82%
Recommend This Property

Ratings Breakdown

454reviews

  • 5 Stars
    253
  • 4 Stars
    142
  • 3 Stars
    32
  • 2 Stars
    13
  • 1 Stars
    14

ホテルの雰囲気

By

24 June 2017

club

落ち着いた雰囲気で、過ごしやすい。
また、利用したいと思う。
エレベーター内が涼しいのは、よかった。

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服务人员彬彬有礼

By

22 June 2017

platinumelite

服务人员彬彬有礼,尽量满足我们的要求。同时也得到了白金卡会员的礼遇,不错的入住体验!但是酒店的位置稍微有点偏,并不靠近地铁,不过总之性价比还是比较高的。

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服务很好

By

22 June 2017

club

everything is wonderfu! thank you very much. the next time i come to Chongqing, i will choose you again.

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很棒的选择

By

21 June 2017

club

因为商务出行就近选择了皇冠假日
出租车司机很熟悉路线
周边的食肆选择丰富,靠近滨江路
也很容易看到沿江的风景

酒店客房整体超出预期
房间面积很大,设施很全
性价比很高

服务人员整体也很热情
酒店还配备有温泉设施,下次如果时间充足会考虑试一下

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服务极差的IHG酒店

By

12 June 2017

酒店各部门服务均不好,连空凋都不给力!员工服务懒散,不能给予正面解决,最差的一次IHG体验!希望加强管理得以改善!

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早餐服务

By

12 June 2017

club

早餐的服务有些差。 具体表现是我点了份旦旦面,服务员没有微笑,也没有其它问询或者是确认,没有说大概要几分钟。最后好了也没有通知我,我就坐在他们附近的桌子,后来还是过了几分钟我自己去取的,面条已经冷了。

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房间空间比较大

By

10 June 2017

入住时checkin不如另外一家,长都假日,早赞一般,入住两次都碰到马桶问题,阳台建议安装纱窗,这样打开阳台时可以通风,同时避免蚊虫进来,不然这个阳台的配置就浪费了。其他都还不错

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酒店环境舒适,服务一流

By

10 June 2017

platinumelite

本人多次入住滨江皇冠假日酒店,对酒店的环境和服务非常满意。每次入住都能给我带来舒适的睡眠。酒店位于南岸,步行几分钟就能到江边漫步,欣赏渝中区壮丽的夜景。

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房间内的开关设置

By

10 June 2017

platinumelite

开关总控开关,有个靠墙的灯怎么也找不到开关...
于是灯开了一整夜

服务人员态度都很好
因为太忙,
基本没有在酒店停留,
所以其他感觉都挺不错的

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性价比不错,房间很好

By

05 June 2017

不错的酒店,就是不是外面不是很起眼,需要上个台阶才到大厅,拿行李不是很方便。性价比不错,其他都还行。

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服务一流, 环境优雅,

By

30 May 2017

刚进酒店就已经感受到皇冠假日酒店一如既往的服务,舒适的酒店环境和温馨的如家的感觉,房间的床,卫生间,沐浴涉及考虑很周到人性化,早餐的环境也特别使人放松和休闲。

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服务意识和管理的改进

By

25 May 2017

platinumelite

确实需要有较大的改进和提高。刚开始以为马桶盖的故障是偶然,到早餐实习服务员随口乱说的结束时间,觉得可能是餐厅人员的应对方法欠缺指导,再到前台服务员,尤其大堂副理的服务方式和态度,感觉是整个酒店的管理出了问题,或者是根本没有认为有问题,已经成为了习惯,很为这个酒店惋惜,枉费了假日酒店的招牌。

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