Rated 4.0 out of 5 by 50
Rated 1.0 out of 5.0 under construction i would not stay until completed.
Not informed they are under construction when booking. should be explained before booking .
03 July 2014
Rated 5.0 out of 5.0 by Rockyboy17 Excellent stay nad very friendly staff
We learnt how to play many card games in one night at this hotel, at first we were nervous but the staff were very helpful, the management were very friendly, the Chinese restaurant was the best we had had, authentic Chinese food, the whole place was spotless.
The staff could not do enough to make sure we were happy, everything was great. Would recommend this hotel to others wanting a night of something different or of course if you are a card player. Very reasonable process for LA, the best value hotel of our stay that's for sure.
24 June 2014
Rated 1.0 out of 5.0 by EliTravels Terrible Customer Service
The front desk staff gave me the wrong (and cheaper) room and pretended that they didn't know any better. Did not even apologize for the mistake, manager refused to speak with me. I had to stand there and argue with the clerk about lowering my rate if i was being given the lesser room, which I guess did not seem logical to them. I did not have the relaxing weekend getaway I had planned. Advance purchase means nothing to these people, they will give you whatever room and whatever rate they wish.
The staff at their restaurant was also rude and not attentive, though the food was decent. The atmosphere in the whole place is very shady, I was scared to be mugged while standing outside for a cigarette, since my room was non-smoking, even though i reserved a smoking room.
Overall terrible and stressful experience.
24 June 2014
Rated 2.0 out of 5.0 by EXPECT MORE NOT THE ROOM I RESERVED
I RESERVED A SIUTE WITH A KITCHENETTE AND PAID UP FRONT. THE STAFF DID BRING UP A REFRIDGERATOR BUT THEY WOULDN'T CHANGE THE ROOM. WE CALLED TO SAY WE WERE COMING BUT WOULD BE LATE. THE ROOM WAS PAID UP FRONT. I WANT SOME OF MY MONEY/POINTS BACK.
23 June 2014
Rated 4.0 out of 5.0 by Swancourt Swancourt commerce
Good clean room. Excellent top floor complementary breakfast. Oriental lobby restaurant was ok.
01 April 2014
Rated 4.0 out of 5.0 by Slim Pickens Internet
Your internet is way to slow. Several times I was kicked off in the middle of reports. Very frustrating.
28 March 2014
Rated 3.0 out of 5.0 Review
Nice place to stay if you are playing at Commerce Casino, if not, then you can probably get better value. Had problems with bathroom
21 February 2014
Rated 4.0 out of 5.0 by stevezsy Excellent location. Great value.
Excellent location. Great value. hotel needs renovation though.
15 February 2014