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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.1

based on 720 reviews
83%
Recommend This Property

Ratings Breakdown

720reviews

  • 5 Stars
    359
  • 4 Stars
    191
  • 3 Stars
    71
  • 2 Stars
    59
  • 1 Stars
    40

Beautiful Environment

By

24 March 2017

club

Love this hotel for the beautiful interior. Very relaxing.

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Comfortable and convenient

By

23 March 2017

club

Reasonably priced and I had a good nights sleep. Menus were a bit limited, especially at lunch time. Most of the staff were extremely helpful.

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Good clean hotel - comfy bed and friendly staff

By

18 March 2017

Great place to stay if you are on business and/or visiting family and friends -

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My stay

By

17 March 2017

club

Dated hotel. Threadbare furniture. Carpet from the 80's.Hallway traffic loud.

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Loved it!

By

17 March 2017

club

Highly recommend this hotel! Staff was friendly, rooms were clean, hotel was beautiful!

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Vacation stay

By

16 March 2017

club

Room was nice, staff was friendly, hotel was clean, bed was comfortable.
Housekeeping almost walked in on me, while I was half dressed because they knocked and immediately proceeded to use their key. I had to holler for them to hold on a minute as I was running to hide in the bathroom.
Other than that, everything was great

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Recent stay

By

16 March 2017

club

Great staff. Comfortable beds, quiet room. Will plan to stay with them again next time I am in the area.

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Nice hotel for the money

By

14 March 2017

club

Polite staff,clean rooms,nice overall. Think twice about
Using the restaurant downstairs. The food wasn't that
Great for the huge price.

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Good atmosphere

By

14 March 2017

platinumelite

My favorite place to stay in the area. Full bar with happy hour and restaurants.

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Great stay

By

12 March 2017

STAFF IS VERY POLITE AND HELPFUL
Lupita is very helpful
Katherine is on your side if you have any issues

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Ok quality, not exceptional

By

11 March 2017

club

Very disappointed with the overall of this hotel. Not the quality expected from this hotel chain.

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Not an experience I want to relive!

By

10 March 2017

club

Rude front desk gentleman at checkin. He accused me of lying about requesting early checkin BEFORE he even checked my reservation to see that I had requested and been set up for early check in. Carpet was filthy and housekeeping was virtually nonexistent for the entire 7 day stay! Had to get fresh towels and coffee from housekeepers who weren't even assigned to our room because our housekeepers were MIA for nearly 7 days! Stayed on 3rd floor, yet elevator worked only intermittently! Even when I politely approached them with my concerns, nothing was ever really addressed or followed through with (was offer 10,000 points on my IHG account, but they never showed up). Want to be able to recommend, but I just can't!!!!!

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