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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.3

based on 569 reviews
91%
Recommend This Property

Ratings Breakdown

569reviews

  • 5 Stars
    333
  • 4 Stars
    153
  • 3 Stars
    40
  • 2 Stars
    29
  • 1 Stars
    14

Great Customer Experience

By

24 May 2017

club

Vehicle trouble caused my stay and through the excellent customer service my stay did not add to my already stressful situation. The staff was very helpful in accommodating my stay to ensure a low stress situation. They did their best to ensure my stay was no longer than necessary and willing to work within my parameters which was based solely on the repair of my vehicle. The hotel manager was very helpful in offering suggestions to keep my stay stress levels minimal.

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overall experience

By

22 May 2017

club

really enjoyed our stay, great staff, great rec room and swimming pool. Just recommend microwaves in the room versus just one down stairs

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Great value and super comfortable

By

20 May 2017

platinumelite

Stay here...that is all. Really comfortable beds, quite environment. pretty much all you need in a hotel

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Excellent Service and Rooms with lots of room to stretch out!:)

By

19 May 2017

club

Loved our rooms. Not a cramped small room but a spacious area! When we asked for a microwave they delivered it to the room within 15 minutes with a smile.:). The food was brought to us in a timely manner. We never had to wait for service very long...:). That was very appreciated...Thank you, Check in and check out was very quick!:) Polite and friendly!;). We would definitely stay at the plaza again when we are in the area.. Thank You for a pleasant experience!:)

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Visit

By

17 May 2017

club

A very nice Hotel. The next time we are in Danbury we will surely stay there.

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Not very clean

By

17 May 2017

I was extremely unimpressed on how dirty the entire hotel was. The floors, the lobby, the plates at the buffet, the tables, the restaurant, the elevator, the floors. Even the IHG members lounge was absolutely disgusting. The front staff and bar staff were extremely slow and it didn't matter if it was busy or empty. I travel work work and stay at hotels very often and this was the worst one since becoming an IHG member, which surprised me since it was a Crowne Plaza.....

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Nice room, loud geusts

By

16 May 2017

club

A very nice hotel, great for business travel. Ate in the bar area, it was very good. I would definitely stay again.

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Clean, comfortable

By

16 May 2017

club

Solid value. Great hotel. Decent staff. Fairly busy but still comfortable. I would recommend to any visiting the area!

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NIce Room Friendly Staff

By

14 May 2017

club

The room was very nice. The Staff was very friendly and efficient. The restaurant was good.

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Excellent value.

By

14 May 2017

club

We often stay in Danbury on our way to Boston to visit family. We booked the Crowne Plaza for the first time this past May. We found the hotel to be clean, comfortable, and extremely well priced. We will definitely stay again on our next trip in June.

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Best stay I've had in a while

By

14 May 2017

I travel half the month for work and this was one of the most pleasant experiences I've had this year. I carry a lunchbox with food around with me which needs to be refrigerated at night. The room did not have a fridge, but the front desk called housekeeping for me and they brought one up within 5 min. Amazing customer service! I wish more hotels had this kind of problem solving skills.

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Great night with great service

By

13 May 2017

club

The customer service was outstanding. They really helped me get a room even though I got there really late.

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