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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
78%
Recommend This Property

Overall Experience

3.9

based on 984 reviews
78%
Recommend This Property

Ratings Breakdown

984reviews

  • 5 Stars
    465
  • 4 Stars
    231
  • 3 Stars
    120
  • 2 Stars
    101
  • 1 Stars
    67

Detroit Downtown

By

26 April 2017

club

Good location. Guest services staff members were very helpful when I had questions or wanted suggestions for local sights and eateries.

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thirsty poet

By

25 April 2017

club

Our stay exceeded expectations and in the future, we will happily book the Crowne Plaza Hotel, Detroit Downtown Riverfront.

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maybe just my bad luck

By

22 April 2017

club

been assigned to a guestroom with toilet located at center of bathroom where block the shower access.

food is not clean enough, make my stomach sick.

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Nice Views

By

20 April 2017

platinumelite

I enjoyed the views and the location, not so much paying for overnight vehicle, although I understand that is a standard.

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Great Stay

By

19 April 2017

Would highly recommend this property to any and everyone. Prime location, beautiful view of downtown Detroit as well as Windsor. Front Desk Manager is the best. Mrs. Jackson. Can't say enough about her. She was there every step of my stay. Any issues that were raised were handled right away. I must say, they went above and beyond at every chance they got.

Thanks again Mrs. Jackson and your entire staff!

DT

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Lack of sense of services

By

18 April 2017

platinumelite

Slow responses to customers request, even simply ignoring.

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lack of concessions

By

17 April 2017

club

the lobby concessions and restaurant closed at 10 PM. there are no vending machines, so we were a little hungry after our concert!

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Quick response

By

16 April 2017

club

The price / value combination was quite good. There was a bit of a mix-up upon check-in, but the front desk staff was quick and courteous in correcting the situation.

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Ideal waterfront, business area location

By

16 April 2017

club

Great location for business area and friendly staff too. Great views (across river) - ask for riverside.

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Great Location

By

15 April 2017

platinumelite

The hotel sits right on the waterfront by the center, I was attending a show at Joe Louis, The view from the hotel was amazing, The staff was very friendly and the location was great.

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The Best Staff I have ever encountered

By

13 April 2017

club

the check in staff and bell hops and everyone was so nice and helpful. I would stay there any time

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Nice stay

By

13 April 2017

The room was very clean. The staff was quick and courteous on a very busy night. Valet was a lot quicker then expected. I'd stay here again.

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