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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
77%
Recommend This Property

Overall Experience

3.9

based on 1283 reviews
77%
Recommend This Property

Ratings Breakdown

1283reviews

  • 5 Stars
    598
  • 4 Stars
    305
  • 3 Stars
    150
  • 2 Stars
    135
  • 1 Stars
    95

Steer Clear

By

19 April 2018

As you arrive the valets will lie to you. They will say that you cannot park overnight anywhere else. They will say that all parking in Detroit is done by valets. This is not true. There is parking across the street for half the price. When you get to the desk they state it is $30 for 24 hours of parking. But, when you return to your car 12 hours later to leave the valets tell you that you owe another $10 for extended parking. You have to argue to get your own key back. When you show the front desk the pictures of the filth in the room at check out, one day early of a two day stay, they act concerned and say someone will call, they never do. Listened to another guest complain about filth, he was told that they are under staffed. So close up if you cannot operate as you should. No excuse for this sort of thing.
I had more pictures but the site won’t accept them.

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