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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.3

based on 1184 reviews
90%
Recommend This Property

Ratings Breakdown

1184reviews

  • 5 Stars
    686
  • 4 Stars
    294
  • 3 Stars
    115
  • 2 Stars
    62
  • 1 Stars
    27

Quality room - will return!

By

26 September 2016

We only paid for a standard room but the quality of the room was so impressive, it was like having an upgrade. Decor lovely, beds very comfortable. It was a little warm but turned on the a/c ( a little noisy) and it quickly became the right temperature for me. Liked everything about the room, hotel and staff, position to the Hydro. Had the perfect overnight experience. Would definitely return and recommend!

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the best cure for feeling low !

By

25 September 2016

my friend is very unwell at the moment and having therapies for a cancer related condition. this night was to cheer her up. we had dinner at the bar and drinks as well as staying overnight with breakfast. The staff made our night. They were fabulous without exception. The young people at the bar and within the restaurant were so attentive and caring. I had mentioned about my friend to them and they couldn't have done more for us. In particular, Francesca, Joanne, Cheryl, Stephen were names that come to mind for being outstanding. Thanks guys !!

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Beds and check-in

By

25 September 2016

My friend and I found the mattresses and pillows too firm which was not at all comfortable. Had very little sleep.

More staff needed at check-in desk as guests are tired after travelling and don't want to stand in a queue waiting for their key card.

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Recent stay at the Crowne Plaza

By

24 September 2016

club

Stayed recently at the Crowne Plaza in Glasgow and thoroughly enjoyed the experience. The room was spotless with many extras that made a difference. The buffet breakfast was readily available, well presented and this allowed me to get to work early with no delay. The staff were attentive in both the restaurant and reception area. It is centrally located and although I didn't have time to explore the location, I would come back for a leisure experience and recommend it to colleagues and friends.

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Excellent Service

By

22 September 2016

This is a lovely hotel. I have stayed before and would not hesitate to book again. Staff are very pleasant and helpful. Nothing is too much trouble.

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Had to change room but the staff were always there to help

By

20 September 2016

Stayed for two nights, the first wasn't so great due to noise which was mechanical and not other guests or outside. I was offered another room but at 3.00am that was not for us. The next morning the staff switched us to another room which was we expected. The staff are always friendly here and they made what was after the first night not so good to a very good stay. Not the excellent that normally is accustomed to this hotel but as I mentioned this was a maintenance issue however all things have to be right to make it excellent.

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Warm welcome,

By

19 September 2016

club

A warm welcome by helpful staff ,great service and a comfortable stay.

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well done

By

17 September 2016

great hotel parking rooms food drinks and surroundings
WELL DONE

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Brilliant Staff

By

15 September 2016

Our home from home, we like coming here just not to room 1622. Meals great bar welcoming. Restaurant very good, but best of all is the staff and the feel of the atmosphere the place. That's why we come back again and again.

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Very good experience all round.

By

14 September 2016

club

Said all in the survey. Regarding the problem with the door I reported this at checkout and the staff said they would rectify the problem.

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Great base for exploring Glasgow

By

14 September 2016

club

If you want a great place to base a visit to a vibrant and interesting City, this is a brilliant choice - easy access to the city centre, plenty of flat, level walks into and around the city from the hotel doors and great access to the city tour bus route. A good pool and spa compliment the package.

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Great Location

By

14 September 2016

club

Large professionally run hotel delivered what I would expect. Advantages were the parking and price was reasonable for the available facilities.

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