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If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
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Your IHG® Rewards Club account already has a PIN associated with it. If you use our automated telephone system, your PIN is the same. If you have forgotten your PIN, we can email your PIN to the email address in your IHG® Rewards Club account. Please contact your nearest IHG® Rewards Club Customer Care Center for assistance.
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We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Home > Planning & Reservations

Planning & Reservations

EVERYTHING YOU NEED TO PLAN YOUR STAY

Make a Reservation

Browse Crowne Plaza Hotels & Resorts locations around the world and make a reservation

Reward Nights

Book IHG® Rewards Club Reward Nights stays or learn more about the program and join to earn points toward free nights. 

Manage Your Reservation

Need to make a change? You can manage your reservations anytime.

Explore Hotels and Destinations

Explore hotels in Crowne Plaza's most popular destinations around the world. Find holiday ideas by location or by interest.

Crowne Plaza Mobile

Explore our variety of Crowne Plaza Mobile options, including free, downloadable apps and our mobile websites.