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Keeping you informed

I learned that a long walk and calm conversation are an incredible combination if you want to build a bridge.

Seth Godin, Best-Selling Author

Keeping you informed

Club Lounge – New Modern Design
Relaxation Zone & Spa
Luxury Serviced Apartment Award Winner
Club Lounge – New Modern Design
Located on the 24th floor, our all-time favorite Club Lounge has transformed and upgraded to a totally new look. Expect to have many exclusive experiences at a much more spacious space offering new-modern design, full-time connection with both your needs and nature while unwind at the terrace bar every night when the stars fall down.
Relaxation Zone & Spa
A comfortable and tranquil spot to unwind and recharge. Visit our Health Club, which is also known as the largest 5-star Relaxation Zone & Spa in town, located on level four of the hotel. Private training programs and various massage packages are available. The Poolside Bar serves refreshments and light meals.
Luxury Serviced Apartment Award Winner
Crowne Plaza West Hanoi Residences is the winner of the Luxury Serviced Apartment Award in Vietnam for many years. This is one of the categories of The World Luxury Hotel Award which is a recognized global organization providing luxury hotels with recognition for their world-class facilities and service excellence provided to guests.

Guest Reviews



Check In/Check Out


Early Check-In Available

Express Check-In Available

Late Check Out Available

Minimum Check-In Age: 18

Internet | WiFi


  • Standard tier wireless internet (WiFi) access included with stay at most Crowne Plaza hotels and resorts around the world.
  • WiFi available in public areas and guest rooms, excluding meeting rooms, at participating hotels.
  • WiFi bandwidth and speed may vary by hotel.


Accessible Rooms


Accessible Parking On-site

Wheelchair Available

Service animals are allowed

IHG Green Engage™ system

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Learn more about the IHG Green Engage™ system

Whether staying for a few nights, one month or even longer, Crowne Plaza® West Hanoi Residences is the perfect choice for your stay. Located in Hanoi's new Central Business District, this luxury-award winning Residences is next to My Dinh National Stadium, only minutes away from the National Convention Center and easy access to various office buildings nearby, major industrial zones, international schools, hospitals, shopping malls, and many attraction destinations. Our Residences offers comfortable private apartments with an extensive range of services and facilities. We commit to deliver a home-away-from-home experience with spacious modern furniture, fully equipped kitchenette in every room, daily cleaning, 24-hour fitness center, outdoor swimming pool, instant in-room dining and babysitting service. Choose from an array of serviced apartment types, including studio, one-bedroom, two-bedroom, three-bedroom and the one-and-only-in-town Penthouse. Guests also have unlimited access to the hotel’s facilities and can take advantage of all-day dining in the hotel restaurants, the poolside garden and the lobby lounge. Crowne Plaza® West Hanoi Residences is proud to be awarded as Luxury Residences at World Luxury Hotel Awards in 2 years in a row.

Fitness & Wellness

On-Site Fitness Centre Details

6:00 am-10:00 pm
  • Rower
  • Stair Stepper
  • Treadmill
  • Elliptical Machines
  • Free Weights
  • Stationary Bicycle


During your downtime, wind down with a sauna or a steam in our on-site health club and spa, or indulge in one of our 12 spa treatment rooms. Specially designed treatments, such as the Jet Lag therapy, will leave you feeling relaxed and refreshed.

Indoor Pool

  • Poolside Services Available

Outdoor Pool

  • Outdoor Pool Available
  • Hours: 6:00 am to 9:00 am



  • Breakfast, Brunch, Lunch, Dinner, Dessert
  • Hours:  6:00 am-10:00 pm
  • Phone:  84-24-62706688(35)

Little Korea

  • Breakfast, Brunch, Lunch, Dinner
  • Hours:  6:00 am-10:00 pm
  • Phone:  84-24-62706688(7442)


  • Hours:  7:30 am - 12:30 am
  • Phone:  84-24-62706688(36)



Meeting Rooms

Largest Room Capacity

9354 sq ft

Total Area of Meeting Space

There are no offers available right now.

6 Features You'll Love

Sleep Advantage®

Sleep Advantage® Programme

Premium bedding, Quiet Zones and Guaranteed Wake Up Calls make for a better night’s sleep.
Power Everywhere

Completely Connected

Convenient access to power when and where you need it, keeping you connected and productive.
Fast & Fresh Food

Fast & Fresh

Freshly prepared meal options that are ready quickly to keep you energised and focused.
WiFi Included

WiFi Included

Complimentary wireless internet access included with stay at most Crowne Plaza hotels and resorts around the world.
Quiet Zone

Quiet Zone

Dedicated Quiet Zone rooms where outside noise and distractions are kept to a minimum.
Fitness & Wellness

Fitness & Wellness

Fitness facilities and wellness options to help you stay active and energised—all on your schedule.

FAQs for Crowne Plaza West Hanoi Residences

  • Complementary parking is available at Crowne Plaza West Hanoi Residences for hotel guests.

  • Crowne Plaza West Hanoi Residences has 2 restaurants. Lackah,Little Korea.

  • Check-in at Crowne Plaza West Hanoi Residences is from 3pm, and check-out time is 12pm. Contact the hotel directly for options available for early check-in or late check-out.

  • Yes, Crowne Plaza West Hanoi Residences has an outdoor pool.

  • Yes, there is an onsite fitness center at Crowne Plaza West Hanoi Residences.

  • No, pets are not allowed at Crowne Plaza West Hanoi Residences.