Overall we had an average experience at this hotel. There was problems maintaining constant wifi connections on our laptop and mobile devices in the room.
The sheets and mattress cover pulled out[More]
each night creating and uncomfortable conditions for sleeping.
We were not told that the second night of our stay was going to be a different price because of high occupancy. Our reservations were set prior to arrival date and this should have been mentioned.
Prior to arrival call was made to ask about using a government retirement ID for reduced rate. Computer was not working and customer rep could not give an answer and stated should probably be able to get upon arrival. Presented at front desk on checkout we were told could not be used because we were not there on business..
Overall the staff was courteous and helpful. Will probably use facility in future but will be sure all questions are answered and that there will be not surprises [Less]