Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
More Fewer Options

* Required Field

Best Available Rate Search does not include affiliation rates.

Manage A Reservation
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage A Reservation
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 1266 reviews
94%
Recommend This Property

Ratings Breakdown

1266reviews

  • 5 Stars
    841
  • 4 Stars
    335
  • 3 Stars
    55
  • 2 Stars
    16
  • 1 Stars
    19

Easter Holiday Experience

By

21 April 2017

club

I like how spacious this hotel is: from the lobby, the elevator, the corridors, and especially the rooms. The ambiance is classy and very comfortable that you just want to lay down and relax. The staff are also generally friendly and helpful. However, I find it strange that they don't provide free breakfast for their guests. I only found out that it was not included after grabbing some food at the buffet table. The overall quality of the food was good but a bit over priced as there are a lot of good restaurants at the Popcorn mall just beside the hotel.

Read More
Read Less

Great location

By

20 April 2017

club

Right above MTR station, breakfast was included in room price.

Read More
Read Less

服務一流

By

20 April 2017

club

本人遺留証件於酒店房,並已離開到達口岸,酒店服務人員及時通知,並協助將相關證件送達口岸,讓本人能準時離港,服務值得嘉許。

Read More
Read Less

~Excellent service

By

19 April 2017

I do not wish to give this review. I hope this is sufficient for your purposes.

Read More
Read Less

Superb and a pleasant stay for the family

By

18 April 2017

club

If you are traveling with children this place give you that confidence to feel like home....a very well set hotel with many facilities and comforts..will recommend to anyone.

Read More
Read Less

Great service, large room

By

18 April 2017

club

Large rooms, together with great amenities. Bed was comfortable too, with a range of pillows to choose from. Breakfast was great too!

Read More
Read Less

环境安全床铺舒适服务不错

By

17 April 2017

club

入住多次该酒店,环境安全,床铺舒适,服务态度很好,会尽可能满足客户需要。
清洁工作很认真。
酒店地理位置有点远,不过交通上还方便。
最重要酒店房间的空间很大,所以总体性价比不错。

Read More
Read Less

Comfortable clean and friendly staff

By

14 April 2017

club

I thoroughly enjoyed my stay here the hotel was lovely just found it a little to far out and not much around the area in restaurants open at night.

Read More
Read Less

第二次入住

By

14 April 2017

第二次入住將軍澳的crown,之前客服詢問我是否要辦理會員卡被我拒絕,入住后果斷入會,很後悔為什麼當時沒聽取客服的建議。
母親在下地鐵時摔倒在滾梯,導致手腫,和前台說后剛入住進房間就送來了一整盒的冰塊,速度。
酒店地理位置雖然地處將軍澳,但位於地區商圈和地鐵站之上,雨天出行和逛街毫無阻礙。酒店房間也要比尖沙咀等面積大出許多,設施也不陳舊,11:pm后的電梯出入管理制度,也十分保證客人安全。酒店有免費的露天泳池、頂層 酒吧和室內健身房,晚上上天台看山景喝飲料~~
酒店工作人員對於普通話的掌握也是可圈可點的( 這裡沒有太多的內陸遊客,基本上都是香港本土人和商務人士),態度溫和,雖然在天台的水吧有一位女性接待人員,或許是因為母親的詢問語速過於快,在我看來這位工作人員出現一絲怠慢的神情和不太專業的語態。好在隨後的manager和其他人員服務還是很專業的。
辦理check in&out也強於其他很多家,入住、繳費細節流程說明清晰,處理速度也很快。大堂門童記憶力也是好到不行,瞬間秒記我的名字,每次進出打招呼的我都不好意思了。

Read More
Read Less

舒适卫生,服务到位

By

13 April 2017

办理入住时间较慢,在网络上预定,不知什么原因前台没有接到收费信息,但是我已经出示我的预定付费证明,酒店前台还要求我自己联系预定网站。在前台等候时间较长,有点意见。应该先让客人入住。

Read More
Read Less

一贯的高品质

By

12 April 2017

每次来香港都住这里虽说有点远但出地铁就是还是在购物中心里面相当的方便每次都有送早餐还有依云及免费迷你吧超值推荐强烈

Read More
Read Less

feedback

By

11 April 2017

club

the staffs quite friendly except one guy dress like manager in the 47th floor lounge.

Read More
Read Less