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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.2

based on 684 reviews
83%
Recommend This Property

Ratings Breakdown

684reviews

  • 5 Stars
    330
  • 4 Stars
    220
  • 3 Stars
    73
  • 2 Stars
    35
  • 1 Stars
    26

Good stay

By

25 March 2017

Clean comfortable and good service especially the shuttle bus

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Meh hotel; terrible gym, no pool/hot tub

By

24 March 2017

club

Hotel is less than ideal. There are a lot of better options in the area for the same/similar price.

Gym is an afterthought with dated and poor condition equipment. Website says there is a stairmill(stair stepper), but there is not.
Pool and hot tub have been closed for months with no clear idea if it will reopen. Rooms are dated and look like they've have had an abundance of wear and tear.

I'm normally a fan of the IGH properties. However this is one of their more run-down properties. Skip this crown and hit any other reputable brands- all also there in the Schiphol airport area. (The review won't let me suggest specific brands- but there are 2 hotels that you can walk to just outside the terminal/train area that are great options).

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Crown Plaza at Schiphol

By

24 March 2017

In general a very pleasant place to stay but watch out for the cost of the breakfast. Other than that this hotel comes highly recommended.

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Good value

By

23 March 2017

platinumelite

Quoet, efficient and well appointed hotel giving excellent value for money.

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服务态度不错酒店班车也不错

By

19 March 2017

platinumelite

床睡的很舒服但是早餐种类少了些,服务态度不错酒店班车也不错,checkin的服务人员态度也非常好,态度友好,帮我找回来了手机和海报

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Airport hotel

By

19 March 2017

platinumelite

The hotel isaround 15 minutes from the airport on their free shuttle, leave plenty of time for catching a flight.

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letto comodo e personale gentile

By

17 March 2017

buon compromesso anche per visitare il paese, grazie alla navaetta to Schiphol dove vi e' anche la stazione

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Excellent Stay

By

17 March 2017

Excellent and convenient Hotel with all needed facilities. Staff is helpful and patient and provides guidance if requested. A place to stay for business or leisure and highly recommend

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Amsterdam

By

13 March 2017

platinumelite

This hotel is nice but it is not really close to the airport. The shuttle only goes 1 time an hour and it stops at 2 other hotels. It took me over an hour to get to the hotel from the airport.

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C/Plaze Schipol

By

13 March 2017

good location, pleasant settings, great staff , very clean and tidy both within hotel and outside

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Short stay at crown plaza Amsterdam Airport

By

08 March 2017

club

A good hotel to stay at it's not far on the train into the city
I wish they had not closed the swimming pool

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average service, poor room quality

By

08 March 2017

Pillows were far too large and stiff. Asked for replacement pillows, didn't turn up, asked again and got one extra one which was slightly better.
Could not open the fridge. It appears that a new door was fitted to the cupboard and the hinges stopped the door opening. Informed staff. No action. The cleaners were clearly aware as they left the water on the counter.
Drawer in wardrobe was broken - informed staff. This was fixed but on the second day of a three day stay so it wasn't used.
Breakfast was average with no muesli and poor choice of fruit.
Overall room was tired and not as clean as I would have expected.
Staff tried, were polite and said all the right things but were not effective. Gym was adequate.
Dinner was good, have stayed here before and the evening meals do not disappoint. Saving grace really.

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