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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
76%
Recommend This Property

Overall Experience

3.9

based on 1151 reviews
76%
Recommend This Property

Ratings Breakdown

1151reviews

  • 5 Stars
    563
  • 4 Stars
    242
  • 3 Stars
    127
  • 2 Stars
    106
  • 1 Stars
    113

beautiful place

By

23 June 2017

club

Beautiful. Awesome outside rest areas and pool. Great location for MD Anderson visits.

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Jones stay

By

22 June 2017

club

I have srayed in a hotel where everyone was so helpful and nice. The food was excelllent and check in and out was so quick and easy.

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Awesome stay

By

22 June 2017

club

Great stay. Property was sold out. Hubby and i got full beds sooo we got great sleep. We each got a bed and rest. NRG stadium was walking distance. Perfect for our concert. Avoided traffic after and got to hotel within 7 minutes.

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Dire need of a makeover

By

21 June 2017

This hotel may have been great in 1977 bit I think the wallpaper and paint is still from 77. There are signs of water damage, etc. There wasn't a single vending machine operational. I can understand 1 or 2 but all of them? Talk to the desk and they just want to peddle the $3 soft drink. Absolutely pathetic maintenance.

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comfortable bed

By

20 June 2017

I was there for one night and had a good experience. I would come back.

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Overall service

By

20 June 2017

club

It was overall good. We 1st made reservations for 1 night then changed it 2 nights the 2nd night wasn't added.

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not happy

By

19 June 2017

the room was very hot and the toilet was not working properly I could here water running all night

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Fabulous Stay

By

19 June 2017

club

They cater to MDAnderson clients. Love this hotel for this reason.

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Comfortable bed and great service

By

18 June 2017

Exceptional customer service..great food...outstanding shuttle drivers..,

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Definitely not a 4 or even 3 star hotel

By

17 June 2017

Mold and dust in the ceiling panels. The bathroom so small and need a major clean.

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Great location!

By

15 June 2017

club

Great location. Room was clean and spacious. The staff was nice and friendly. Great amenities. Large pool area and hot tub. Hotel is very large and old, the interior needs some updating.

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Inviting atmosphere and great service

By

15 June 2017

club

The staff was very helpful and courteous. We dined for breakfast on two occasions and the staff were very kind and helpful. The security guard we met, Muhammad, was helpful and friendly. It was an enjoyable stay and I would highly recommend this hotel to anyone.

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