Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
74%
Recommend This Property
Overall Experience
3.8
74%
Recommend This Property
Great place to stay
Byegh53
27 September 2016
This was the first time we have stayed at this particular hotel. We have to go to MD Anderson every 3 weeks and have tried several hotels in the area. This by far exceeds the other ones we have stayed in. The staff is friendly, the restaurants have good food and choices, and I loved having a private balcony. We have already booked for our next visit. I highly recommend this hotel.
The room was comfortable,clean,bed was great
ByPatty 80
27 September 2016
Will be staying at this hotel again next time in HOuston or a Crowne Plaza in another town.
Recent Stay
ByCassie 313
26 September 2016
The staff was very nice and genuine. The room was great. The bathroom not so much but still better than average. The noise level was higher than I would have liked. Next time I will choose a date when Beyonce is not performing next door. Beyonce has very enthusiastic fans.
Great service
ByBecky 12
26 September 2016
Angela is awesome at the front desk. Stay there every time we come to Houston for medical which means we have stayed probably 50 times. Best place ever and have highly recommended to everyone coming to Houston from Oklahoma.
Great location
ByBruiser32
22 September 2016
Attending Reliant Stadium? It doesn't get more convenient than this.
We like the service, from behind the desk, best.
Bywaughsriverhillfarm
20 September 2016
Difficult to adjust the vents in the room. Could be improvement there. Too much cold air on one person.
Great Service
ByPartsEye
16 September 2016
Keep it up! I had a very pleasant stay. Business facility more than expected.
Over all very good
ByJust_A_Face_In_The_Crowd
16 September 2016
The reliability of the shuttle service to MD has been the only routine issue I run into on each visit. It is not unusual to end up taking my own vehicle.
Quiet rooms
Bynanabmw
16 September 2016
Minor issue: bed too soft, no functioning ice machine on the same floor as our room. Also, lack of vending machines available. Luggage cart was difficult to use - needed to be replaced.
Great visit
Bydpm13
15 September 2016
Can't really find anything to complain about. My room was always clean and smelled good (aromatherapy). The front desk people were nice and very efficient. Food was very good and comparably priced to any name restaurant. Location was excellent being next to NRG stadium.
Trip to Houston
ByPRum
12 September 2016
This hotel is a very nice place to stay. We felt very safe knowing that the parking lot was gated. We were also very glad to see a Security Guard on duty. The parking was easy and close to the entrance. The staff was very helpful and friendly. We enjoyed our stay very much.
We also enjoyed the made to order breakfast omelets and the buffet.
You Won't Do Better Than The Crowne Plaza!
Byklip-lata
12 September 2016
From the moment you walk into the Crowne Plaza Hotel, you'll know you've picked the right place to stay. The general lobby area is clean and decorated to make you feel welcome. The hotel front desk staff are fast and efficient. You'll be in your room in no time.
Once you reach your room, you'll find that the A/C has already been turned on for you, so you walk into a pre-cooled room. The rooms are well lit with plenty of outlets for cellphone charging, etc.
The mattresses, pillows and bed coverings are to die for with regard to comfort. We always sleep well and in QUIET surroundings. Never experienced any noise in the hallways.
The bathrooms at the Crowne Plaza Reliant are well lit and they've even installed a lighted makeup mirror, which I love.
If you're hungry, you don't have to step out into the heat and humidity, rain, or cold to eat, as their restaurant serves breakfast, lunch and dinner at reasonable rates.
Feel like a drink? Then head on down to their lounge and enjoy not only a drink, but the evening appetizers that are complimentary to their guests.
We have been staying at the Crowne Plaza Reliant in Houston for over 5 years now and I can honestly say that they NEVER fail to impress us.
Definitely a 10 in our book!