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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

4

based on 539 reviews
80%
Recommend This Property

Ratings Breakdown

539reviews

  • 5 Stars
    285
  • 4 Stars
    115
  • 3 Stars
    55
  • 2 Stars
    40
  • 1 Stars
    44

Habitación excelente

By

2016 九月 26

club

Las camas y almohadas muy cómodas. Los baños con las amenidades necesarias.

El servicios de cortesía en el bar y la variedad de snacks que se ofrecen son excelentes.

Excelente ubicación

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Great staff and value but dated hotel

By

2016 九月 20

platinumelite

I was able to stay here for a weekend for a great rate. The staff recognized my status upon check-in and was very nice and efficient in getting me into my room. Yes, the hotel is dated, but in no way does that mean I ever felt like the place was dirty or falling apart. It just looks tired. However, I can't complain because I got such a good rate this place. The breakfast was disappointing. I believe they do have buffet breakfast some (or most) of the days, but when we went they simply gave us a preordered plate of eggs, bacon, sausage, and a biscuit. There was plenty of food, I just would have liked the option to pick from fruits, yogurt, etc.
I also did not know that there was an IHG lounge before it was too late, no one told me about it :(.
Overall, great stay! Although the hotel is a bit dated, almost EVERYTHING made up for it. I will for sure be back.

I RECOMMEND THIS HOTEL, ESPECIALLY IF YOU CAN FIND A GOOD RATE!!!

Posted byHotelStaff
2016 九月 22
Dear sv0807, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your overall stay with us. Thank you for your kind words about our staff, It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Thank you, Ashley Thompson Front Office Manager
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quick stay

By

2016 九月 20

once on hotel property, or inside hotel it was easy to forget the massive construction happening on 290 in front of hotel. I arrived late, had breakfast and left early so I didn't explore much. The printer was out of ink. I like the place, looks nice.

Posted byHotelStaff
2016 九月 22
Dear BigBarny012345, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your short but nice stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Thank you, Ashley Thompson Front Office Manager
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Nice front desk

By

2016 九月 19

club

The workers at the front desk were so kind and friendly!

Posted byHotelStaff
2016 九月 19
Dear Laurern413, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your overall stay with us. Thank you for your kind words about our staff, It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Thank you, Ashley Thompson Front Office Manager
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Well, it's a room...

By

2016 九月 12

platinumelite

If you've come here looking for a crisp, modern Crowne Plaza, you've come to the wrong place. It may be the most tired property in the entire IHG portfolio. The bed (at least my King) was atrocious. What does this hotel have going for it? The price. I've seen lesser brands priced higher than this place on any given night. There's a reason. That said, the employee interactions were always pleasant and they do a great job. You can only do so much with the infrastructure in place. Also, 290 is a mess right now, so that doesn't help. IHG should consider a complete renovation of this place and time it to the completion of the 290 construction.

Posted byHotelStaff
2016 九月 15
Dear0886, Thank you for your feedback. We understand and apologize for the inconvenience caused by the construction. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area. Thank you, Ashley Thompson Front Office Manager
Posted byHotelStaff
2016 九月 15
Dear Keith0886, Thank you for your feedback. We understand and apologize for the inconvenience caused by the construction. We are due to began working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area. Thank you, Ashley Thompson Front Office Manager
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great comfort

By

2016 九月 12

club

the only negative is the construction on hiway 290 which is typical of all major highways in Houston.

Posted byHotelStaff
2016 九月 15
Dear R. in S.A., Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Thankfully the construction is moving along. We hope you will visit us again. Thank you, Ashley Thompson Front Office Manager
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Good Hotel

By

2016 九月 07

club

Overall the hotel is good. Rooms are clean. Bathroom needs an update.

Posted byHotelStaff
2016 九月 15
Dear AnasH, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Thank you, Ashley Thompson Front Office Manager
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Houston Crown Plaza

By

2016 九月 01

club

Very nice place to stay Reasonable rates . Service is excellent from all the staff. They really enjoy their job. Food very good , Room clean and secure

Posted byHotelStaff
2016 九月 03
Dear BRJE63, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your overall stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Thank you, Ashley Thompson Front Office Manager
Posted byHotelStaff
2016 九月 03
Dear BRJE63, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your overall stay with us. It's something our staff takes great pride in, so we value your feedback. Please note we are planning reservations. We hope you will visit us again. Thank you, Ashley Thompson Front Office Manager
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Houston stay

By

2016 九月 01

club

Nice property with excellent staff - friendly and super customer service oriented.

Posted byHotelStaff
2016 九月 03
Dear solimarchin, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your overall stay with us. It's something our staff takes great pride in, so we value your feedback. Please note we are planning reservations. We hope you will visit us again. Thank you, Ashley Thompson Front Office Manager
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Enjoyable Stay At This Older Property

By

2016 八月 14

platinumelite

Upgraded to huge suite with nice skyline view. Room decor and hallways could use modernization. A/C was barely able to keep the room cool. Good breakfast buffet but hard to get service.

Nice pool area.

Posted byHotelStaff
2016 八月 15
Dear Ranger43, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your overall stay with us. It's something our staff takes great pride in, so we value your feedback. Please note we are planning reservations. We hope you will visit us again. Thank you, Ashley Thompson Front Office Manager
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Great Staff average Hotel

By

2016 八月 08

Staff is great but the hotel needs to be renovated

Posted byHotelStaff
2016 八月 14
Dear Like To Ski, Thank you so much for your review of our hotel. I am pleased to hear our staff met your expectations. It's something we take great pride in, so we value your feedback. Renovation plans are in the near future. We hope you will visit us again. Thank you, Ashley Thompson Front Office Manager
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Good service

By

2016 八月 05

Hotel is nice and the staff is good. Really appreciated receiving the drink coupons but a lot of confusion as to where to use them and when to use them.

Posted byHotelStaff
2016 八月 10
Dear Thunderdan88, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Thank you, Ashley Thompson Front Office Manager
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