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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.7

based on 580 reviews
94%
Recommend This Property

Ratings Breakdown

580reviews

  • 5 Stars
    450
  • 4 Stars
    104
  • 3 Stars
    16
  • 2 Stars
    5
  • 1 Stars
    5

员工服务一流

By

01 December 2019

platinumelite

这是最好的一次皇冠假日的体验,酒店很美,整体服务超出想象,大堂经理给了非常好的入住体验已经赠送的会员服务,包括早餐和快乐时光用餐的服务,超五星体验。一定会再来的。

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酒店整体还可以,景色好

By

03 October 2019

还不错吧,景观好,躺在阳台看湖景。。。。。。。。。。

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絶美景觀,環境清潔

By

27 September 2019

club

我喜歡這個酒店,這次和朋友一起來打球,下次我還會帶家人再一起來度假,再入住皇冠

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完美的度假之旅

By

02 August 2019

坐落于太平湖边 风景很美,ci效率很高虽然有些疏忽但后期及时弥补 大堂吧康乐部门工作人员非常热情,酒店内配套设施完善 一次很好的入住体验

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Stolen

By

17 June 2019

My computer had been stolen in my room #1518, but they took little action,
I'm very upset

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出色的酒店,推荐体验

By

07 May 2019

club

太平湖皇冠假日酒店,黄山脚下,太平湖岸。非常好的风景,酒店行政房的阳台我特别的喜欢,硬件及设施保养的不错,康乐项目齐全,员工热情友好,让我全家的度假之旅轻松愉快,感谢酒店每位员工的服务

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Excellent Hotel

By

21 April 2019

club

Excellent hotel, great location on a beautiful lake. Enjoyed my stay. Will stay again.

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A Wonderful Getaway

By

17 March 2019

platinumelite

Totally loved my short stay at Crowne Plaza Taiping Lake. The staff are absolutely helpful and friendly and makes one feel right at home from the time you check-in and make sure that you are well taken care of. The ambience and environment of the hotel is wonderful and makes for a relaxing getaway from the hustle and bustle of city life. Will recommend this place for those looking for a wonderful holiday getaway.

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IHG会员值得打卡的皇冠假日酒店

By

09 January 2019

酒店位于黄山太平湖岸边,距离最近的高速出入口仅仅十分钟不到的车程。从黄山北大门自驾来酒店也仅需五十分钟。
酒店的大堂十分震撼,室内空间感和广阔的湖面无缝连接,可以说在IHG旗下国内湖景酒店没有能与之匹敌。
本人入住前三天有酒店员工打来的问候电话,仔细询问到店时间和客房喜好等等要求,实际来店后安排的房间也十分令人满意。房间内的果盘也是诚意满满哈。
由于时值暑假尾声,酒店入住率很高,亲子家庭也很多,但办理入住和HK阿姨的响应速度依然很快,好评!
酒店内部有很多娱乐、健身设施,直面太平湖的无边泳池真的超赞,成为我难忘的体验。
酒店有自营小超市和自营的“船长酒吧”,酒吧内氛围良好,晚上小酌一杯别有情调(但是无法挂房账,需当场结算)
房间外阳台的躺椅十分干净,并且景观令人十分着迷。
房间室内硬件维护良好,没有因为靠近潮湿的湖边而有发霉或其他痕迹。
房间隔音良好,房内床垫为国际知名品牌,睡眠感觉非常舒适,保持了皇冠假日品牌一贯的高水准。
酒店早餐位于全日餐厅,种类齐全,有会员专享用餐区域和会员专享果汁小食,好评!得益于酒店建造在湖面上,餐厅的湖面景观又是国内一绝、别无二家。
这是一家对自驾游客十分亲切的度假酒店,IHG的粉丝不容错过,期待下一次再来!

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优秀的服务质量和舒适的环境

By

25 December 2018

platinumelite

服务是我入住了这么多IHG旗下酒店最棒的一家,check in的时间尽管已经是晚上10点半,但是进入房间后看到铺好的睡床,舒适的暖气,欢迎水果,还有安睡前的牛奶,每一样东西都让寒冷的冬意尽消,这不是到一个冰冷陌生的地方,而是一个像家一样的地方充满了温暖。早餐的服务员也是值得称赞,主动帮我拿一些当地的特色小吃,在我Check out的那天还细心的准备了小礼物。入住的房间有小阳台,一张小小的贵妃椅,让人总会想坐下好好感受湖景。由于酒店是临湖的,所以多少会受到潮湿的影响,但是看到酒店也在尽心尽力的去修整。距离黄山南门1个小时不到的车程,可以说交通非常的便利。希望能继续保持这样的服务水准,期待下次的遇见

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服务很不错,超出预期

By

06 October 2018

酒店早饭服务很好,对会员很贴心,有专属的饮品,鲜榨果汁。还帮客人打包好酸奶水果在路上吃。我太太身体不好,服务员还贴心地帮我打包了粥和小菜让我带回去,服务真是超出预期

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环境优美

By

18 September 2018

club

酒店风景不错,环境优美,经理也很nice,不过细节有待加强,5星好评,继续努力

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