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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.6

based on 497 reviews
92%
Recommend This Property

Ratings Breakdown

497reviews

  • 5 Stars
    348
  • 4 Stars
    123
  • 3 Stars
    19
  • 2 Stars
    3
  • 1 Stars
    4

床褥舒适,设施完备,服务一流

By

28 March 2017

第一次入住,环境不错,比较安静,另外惠州皇冠的健身设施和泳池很赞,另外餐厅食物和服务也很不错。美中不足酒店附近没有吃到惠州本地美食,只能在酒店吃

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第一次入住CP感言

By

27 March 2017

客房:梳洗产品最好品牌高大上一点,有点山寨,不如英迪格酒店;浴袍棉质一般有点毛糙;客房浴缸没有海盐或泡泡浴之类产品,需添加。早餐:SHOW COOKING STATION需要改善,老是没人;早晨9点后的Buffet基本有些偷懒,菜都冷却,BACON又硬又冷需改善;SAUSAGE口味一般需改善;EGG STATION的工作人员不具备英语能力,OMLETTE都不知道,需要多做相应培训。

基本服务满足,毕竟五星级的商旅定位酒店,在IHG APPS预订享受了会员礼遇,并在CHECK IN后提供了免费饮品服务,只是点单的时候服务员态度不是很好,有点不悦,有点催单。另外早餐有些逊色,没有和服务人员去说。实时在朋友圈中发布了CP酒店的照片,如房卡,大堂的大小圆镜,以及有菲律宾乐队和酒店赠送的红酒等照片,并锁定“惠州CP”位置,获不少好友的点赞。

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房间隔音有待改善,晚餐时餐厅空调不足。

By

24 March 2017

club

房间隔音有待改善,晚餐时餐厅空调不足。前台Nano待人亲善有礼,餐厅Angela关怀体贴我们用餐的情况。

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服务一流

By

23 March 2017

club

酒店设施,服务都非常好,酒店人员都很热情。在这里能得到很好的休息,对我的工作有很大帮助。以后还会继续选择皇冠假日酒店并且会向朋友推荐。

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性价比高,入住舒适

By

23 March 2017

出差入住,总体服务很好,设施也较新,达到五星标准, 周围吃饭较不便,需要开车几分钟去万达广场,步行较远。

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Service

By

22 March 2017

Overall a great experience. Fantastic service staff and most importantly, they take care your needs and request at the timely manner.

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环境与床铺

By

20 March 2017

环境很好,床铺很舒服,酒店的服务也很贴心,周边交通也很便利,价位合理,如果下次来惠州,一定还会是我的首选,如果一定要选不够好的地方,就是停车场设计不够好

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服务好,环境好

By

20 March 2017

club

酒店环境好;
一楼的外部卡拉ok不太好;
电视节目多;
早餐种类偏少;
服务周到;
前台接待服务好;

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網路品質一流,多媒體選擇種類很多

By

19 March 2017

club

於商務方面網路的品質優良,價格合理,環境整潔,服務人員親切,令人心情愉悅,在惠州這個地方,皇冠假日酒店的環境可說是數一數二,房間內裝潢時尚整潔,電影的選擇極豐富,唯四周商家較少,早餐口味需要改進.....

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You will never say no to stay here

By

17 March 2017

club

Excellent service, nice crew, one of my favourite hotel for my China trip.

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硬件不错,周遭环境需改善

By

16 March 2017

club

也许作为惠州最好的酒店,就必须树立第一好的一些概念,比如来店时一杯暖暖的热茶,一份热毛巾等等一些小小的服务,让人性化的体验更加符合硬件的高大上。否则徒有虚表,容易让人觉得不过如此

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Excellent

By

14 March 2017

Excellent hotel service and max comfort . Recommend to to all traveler.

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