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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.6

based on 947 reviews
89%
Recommend This Property

Ratings Breakdown

947reviews

  • 5 Stars
    667
  • 4 Stars
    207
  • 3 Stars
    47
  • 2 Stars
    15
  • 1 Stars
    11

服务还不错

By

28 February 2017

platinumelite

楼下就是济南最大的shopping mall,离大明湖也很近。
不过最后看的时候积分出了点问题,还好解决了。

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床铺舒适,餐食可口

By

27 February 2017

床铺软硬度适中,早餐种类丰富可口。不足之处,我的房间正对外面的彩色大屏幕,不拉窗帘的话,光污染严重。希望下次条换房间朝向,或者尽量高的楼层。

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环境优雅

By

25 February 2017

platinumelite

环境优雅 前台笑容甜美 员工都很热情
房间干净整洁 酒店有spa 如果有理发店和花店就更方便了
周边购物用餐都很方便 位于市中心 各个济南标志性景点都在附近

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环境好,整洁干净

By

25 February 2017

硬件和周边环境都不错,客户服务周到细致,只是由于设计和施工选材问题长时间的装修味道一直是挥之不去,装修气味较浓重,不知道要多少年后才能散去。

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床铺舒适

By

25 February 2017

club

酒店让我出乎意料,在济南,硬件和软件还是如此强大,真的很对得起洲际酒店这个品牌,以后还是会一如既往的支持皇冠假日,继续支持洲际的酒店

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空调设置过热

By

25 February 2017

club

空调设置过热无法降温,开始协调多次未解决问题,后换房解决。应该根据室外温度及时调整中央空调。房间服务人员热情,主动提供加湿器等设备

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第一次的满意住宿

By

24 February 2017

一进酒店又有提示牌,到七层办理入住,前台女接待快捷办理入住登记,并给予办理升级房间,加送水果盘,耐心详细解答问题,服务态度值得表扬,房间里面积够大,落地大窗,卧具舒服,两米大床舒适,一家三口也没有问题。浴室敞亮。值得信赖的酒店!

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Great service and comfortable bath

By

24 February 2017

The hotel leaves me very nice impression due to its location and breakfast. The professional service team even could remember my name. This brings me home feeling! The humanitarian design of the furniture reflects the science in the life!

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窗外就是泉城广场,隔壁就是恒隆广场,地理位置极佳。设施宽敞,

By

24 February 2017

platinumelite

酒店的人位置极佳,窗外景色就是泉城广场,隔壁就是恒隆广场。所有设施宽敞。

如果在1楼放置一些座椅等供客户在等候时,休息所用,就更人性化了。

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舒适,服务很好

By

23 February 2017

club

大厅宽敞明亮,房间很舒适,工作人员服务热情,早餐品种挺多,味道也不错,值得推荐。
很喜欢洲际的酒店,出差时会尽可能入住洲际旗下酒店

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地理位置优越,房间很大,服务更是贴心!

By

22 February 2017

可能是我住过最好的皇冠假日酒店,位置和房间很赞,但让人最印象深刻和满意的是整体服务。以后有机会去济南肯定还会选这家,更会推荐朋友们去尝试一下。

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整體體驗不錯

By

21 February 2017

服務蠻到位的,從入住前一天的問候,入住時的關懷,到離開時的禮賓服務都不錯,唯一的美中不足是退房時服務相當生硬冷淡,但是瑕不掩瑜,整體來說還是不錯

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