Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
The information you provided does not match what we have on file for you. Please try again or call IHG® Rewards Club Customer Care at 1-888-897-0089.
Your IHG® Rewards Club account already has a PIN associated with it. If you use our automated telephone system, your PIN is the same. If you have forgotten your PIN, we can email your PIN to the email address in your IHG® Rewards Club account. Please contact your nearest IHG® Rewards Club Customer Care Center for assistance.
The PINs you entered do not match. Please re-enter one or both PINs to make sure they are exactly the same.
Your PIN is not strong enough. You must change your PIN.
Email addresses must match.
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Your session has expired. Please sign in to your profile
More Fewer Options

* Required Field

Best Available Rate Search does not include affiliation rates.

Manage A Reservation
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage A Reservation
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.8

based on 322 reviews
95%
Recommend This Property

Ratings Breakdown

322reviews

  • 5 Stars
    262
  • 4 Stars
    48
  • 3 Stars
    6
  • 2 Stars
    4
  • 1 Stars
    2

Good value hotel

By

05 December 2019

club

Good value, nice hotel, away from hustle and bustle

Read More
Read Less

One night stay

By

05 December 2019

Came to hotel at lunchtime to drop off bag, but was welcomed in as room was ready. Checked in by a lovely gentleman , who added the extra touch by coming round from the desk to esplanade things rather than leaning other, brilliant touch! Room was lovely, no view but we were not spending the day on our room. Great nights sleep and quick and effective check out with a friendly young woman.

Read More
Read Less

Excellent stay

By

05 December 2019

Second time staying here on a business trip and it is fast becoming a favourite in London. I appreciate the fact that the staff are genuinely warm and always ready to help. My room was a good size, with almost everything I needed present, including an umbrella for the rainy weather!
Thank you for the complimentary room upgrade as Spire Elite and I look forward to returning.

Read More
Read Less

Comfortable bed and great service

By

05 December 2019

club

really enjoyed my stay here. the front desk was so nice and friendly and we were even able to check in early! the waterfall shower was so nice and the bed was comfortable. Check out was super easy too!

Read More
Read Less

Comfortable rooms,Comfortable stay

By

04 December 2019

club

Would recommend to anyone staying in London. Excellent location and for the city excellent value.

Read More
Read Less

Smooth

By

03 December 2019

Having faced an issue with Park Plaza, Crown plaza was able to accommodate me and my partner the very last minute. The check in was smooth and front of house were amazing.

Read More
Read Less

Great hotel

By

30 November 2019

Great hotel, rooms are spacious and clean and the staff are amazing

Read More
Read Less

Lovely hotel.

By

28 November 2019

club

This is a lovely hotel overlooking the Thames. We had an excellent quality room and a comfy bed. It even had a good shower - something that isn't the case in many hotels.
We didn't eat here so cannot rate the meals or bars but the general hotel seems very classy.

Read More
Read Less

Charged for Security deposit

By

28 November 2019

club

The location is very quiet and far from the city.The room was small, but the cleanliness was good except The pillows smelt strange. I stayed at this hotel for 9 days with 2 different booking confirmation numbers. I have paid upfront for all my stay my credit card was charged 150 pounds for security deposit.they said they only pre-authorization but actually they charged me 150 pounds. Though They refunded it 2 days after I checked out. It's really disturbing since they said it was only a pre-authorization.

Read More
Read Less

Comfortable stay and helpful staff

By

26 November 2019

club

The staff was very kind and supportive. I enjoyed staying there, stay was comfortable with good service.

Read More
Read Less

Stay at crowne plaza

By

25 November 2019

platinumelite

Nice enough hotel, although it was a bit noisy and I didn't sleep well (appreciate it is in central London) and again pricey but then it's London... Nice view of the river

Read More
Read Less

Great Stay!

By

23 November 2019

Excellent staff, friendly, helpful and knowledgeable. Room was great, nicely appointed, if a little on the small size, (reason for Good evaluation on Room and Comfort). Bed was comfortable, bathroom nice and clean, great amenities. Awesome restaurant on the 14th floor with a beautiful view of the Thames. Would def stay again, great value.

Read More
Read Less