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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 1257 reviews
95%
Recommend This Property

Ratings Breakdown

1257reviews

  • 5 Stars
    858
  • 4 Stars
    310
  • 3 Stars
    50
  • 2 Stars
    22
  • 1 Stars
    17

Comfortable hotel and really great service.

By

24 May 2017

club

Everything was very good and we come back.
Service was good and room was very good too.
Location is very important and this hotel location is really very good.

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Comfortable and relaxed admosphere

By

23 May 2017

club

Welcome in hotel was friendly and comforting. Clean and lovely room with comfortable bed and pillows. Great location to walk to Kensington park and Hyde park. Friendly and helpful staff.

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Great location and enjoyable experience

By

22 May 2017

club

The Crowne Plaza Kensington provides friendly services and quality food in an excellent location. The room was kept immaculately clean and was quite comfortable. I would certainly stay at the hotel again.

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Always a great stay at the Crowne Plaza!

By

22 May 2017

club

I travelled throughout Europe on my holiday and this was by far the best hotel I stayed in! From the small things - like an iron in the room, to the service and location, this is a 10/10 hotel and I would recommend to absolutely anyone!

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Great location and generous breakfast

By

22 May 2017

club

Underground station across the street. Lots of restaurants around the area. Kensington castle and gardens within walking distance. Staff very nice at breakfast and at the hotel.

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Hotel Review

By

22 May 2017

club

Great stay, great location only round the corner from the tube station. Friendly

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I have already given you this

By

20 May 2017

Again all has already been stated. A delightful hotel and garden. Very friendly staff. Al those who stay with you through my recommendation come back to you and thank you

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excellant location

By

19 May 2017

Rooms were very nice. Staff very friendly. Breakfast very adequate. Concierge very helpful in planning our tours around the city.

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Excellent Stay

By

17 May 2017

It is my favourite hotel at London and each time I’m staying in this hotel.

It was an excellent stay with comfortable location and room.

I would to extend my appreciation to the Velavio and Roperta at reception (front desk) for their kind and nice reception

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Great location

By

15 May 2017

club

I chose this hotel mostly based on location and price. A few minutes from Gloucester Road tube station which is convenient as there are 3 tube lines and you can use the Piccadilly Line from Heathrow. Lots of eateries and supermarkets nearby. Safe area. Would stay at this hotel again if the price is right.

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Excellent stay

By

09 May 2017

Stayed for 2 days for business, but I have been here before, and will come back again. Not completely satisfied with the food in the restaurant, but everything else is outstanding!

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早餐不错 睡眠舒适

By

06 May 2017

早餐餐厅服务团队很棒,服务周到友善。

这是我入住过的皇冠假日酒店当中最差的礼宾服务,到达时没有礼宾部的员工帮忙递送行李;外出需要出租车,礼宾部的一位亚洲孟加拉/印度面孔的工作人员让我们外出自己到马路上叫车;还是这位工作人员,向其要两幅牙具被告知只剩下一套了?

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