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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 1259 reviews
95%
Recommend This Property

Ratings Breakdown

1259reviews

  • 5 Stars
    860
  • 4 Stars
    310
  • 3 Stars
    50
  • 2 Stars
    22
  • 1 Stars
    17

Unforgettable Experience

By

26 May 2017

As an IHG member I spent 3 nights with my family at CPK London, and has been one of the best experience I ever had.

I really appreciated how the staff, specially Mr. Will, managed the problem with the delayed room avalaibility offering us a free dinner at the UMAMI restaurant, free dinks at the lobby lounge and a complimentary bottle of white wine in the room which surprised all of us because unexpected ...

I really felt as an IHG member for the first time during my traveller career

Hotel is very well located , just a few steps from Glocester tube station.

CPK has a very comfortable atmosphere , you feel very good while you are here.

Room was comfortable , spacious and clean, even if same item like slipper and bathrobe weren't available as are in othe Crowne Plaza.

Bed conform great as usually on this hotel chain.

We enjoyed also a good brekfast and a fantastic dinner at the restaurant.

I will recommend this hotel, And I will consider it again for my next trip to London

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Always good

By

26 May 2017

Always I have a good stay in this hotel I stay many times and I love the area excellent stuff very good Internet

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Comfortable hotel and really great service.

By

24 May 2017

club

Everything was very good and we come back.
Service was good and room was very good too.
Location is very important and this hotel location is really very good.

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Comfortable and relaxed admosphere

By

23 May 2017

club

Welcome in hotel was friendly and comforting. Clean and lovely room with comfortable bed and pillows. Great location to walk to Kensington park and Hyde park. Friendly and helpful staff.

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Great location and enjoyable experience

By

22 May 2017

club

The Crowne Plaza Kensington provides friendly services and quality food in an excellent location. The room was kept immaculately clean and was quite comfortable. I would certainly stay at the hotel again.

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Always a great stay at the Crowne Plaza!

By

22 May 2017

club

I travelled throughout Europe on my holiday and this was by far the best hotel I stayed in! From the small things - like an iron in the room, to the service and location, this is a 10/10 hotel and I would recommend to absolutely anyone!

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Great location and generous breakfast

By

22 May 2017

club

Underground station across the street. Lots of restaurants around the area. Kensington castle and gardens within walking distance. Staff very nice at breakfast and at the hotel.

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Hotel Review

By

22 May 2017

club

Great stay, great location only round the corner from the tube station. Friendly

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I have already given you this

By

20 May 2017

Again all has already been stated. A delightful hotel and garden. Very friendly staff. Al those who stay with you through my recommendation come back to you and thank you

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excellant location

By

19 May 2017

Rooms were very nice. Staff very friendly. Breakfast very adequate. Concierge very helpful in planning our tours around the city.

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Excellent Stay

By

17 May 2017

It is my favourite hotel at London and each time I’m staying in this hotel.

It was an excellent stay with comfortable location and room.

I would to extend my appreciation to the Velavio and Roperta at reception (front desk) for their kind and nice reception

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Great location

By

15 May 2017

club

I chose this hotel mostly based on location and price. A few minutes from Gloucester Road tube station which is convenient as there are 3 tube lines and you can use the Piccadilly Line from Heathrow. Lots of eateries and supermarkets nearby. Safe area. Would stay at this hotel again if the price is right.

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